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Lexus of Brookfield

Brookfield, WI

4.9
3,199 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,199 reviews

April 01, 2019

Excellent and Positive Experience I enjoyed my last Lexus so much that I got the same model again. The dealership is so easy to work with that it made it a positive experience. Wade More

by NX300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Apr 09, 2019 -

Lexus of Brookfield responded

Congratulations on your new Lexus! We are lad to hear Wade was so knowledgeable and pleasant to work with. If you have any further needs or questions, please don't hesitate to reach out!

March 30, 2019

Pressure-free Experience From start to finish, Dave provided outstanding customer service that made our car buying experience smooth, SUPER QUICK and one to remember in the lo More

by Joyce L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bray, Verbie Swanigan
Apr 24, 2019 -

Lexus of Brookfield responded

Joyce, we appreciate you choosing Lexus of Brookfield! We are glad Dave could take such great care of you! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

March 30, 2019

Excellent Experince Although I have been a loyal multi-lease customer, this is my first experience with Verbie. Great manner and the best Finance Manager I have worked w More

by Loyallexusman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bray, Verbie Swanigan
Apr 23, 2019 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

March 29, 2019

Enjoyable experience This is our fourth car that we have purchased with Bob Strauss. As always , Bob is very courteous and patient with our decision making process. He is More

by Chuck72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss, Lexus Wade Technology Dept, Verbie Swanigan
Apr 24, 2019 -

Lexus of Brookfield responded

Chuck, we appreciate you choosing Lexus of Brookfield for a fourth time! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

March 29, 2019

AWSOME Dave has been outstanding for my last four vehicle purchases. His number one asset is listening and genuinely caring for your concerns. He’s a pleasur More

by HWB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Bray, Lexus Wade Technology Dept, Verbie Swanigan
Apr 08, 2019 -

Lexus of Brookfield responded

Thanks for sharing your recent experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs.

March 29, 2019

No pressure, efficient, knowledgeable We never felt pressured during the sale. Very informative about the vehicle. Delivery was scheduled and stayed on the planned time even for a busy da More

by UX200F
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan
Apr 08, 2019 -

Lexus of Brookfield responded

Here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 28, 2019

Happy Everyone was nice and courteous to my wife and I. We got want we wanted in a car. Hope to see them again on our next purchase. More

by Rick Rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan
Apr 08, 2019 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Rick! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 28, 2019

Bib is the very Best Bob is the best sales person you could have the pleasure of dealing with. He goes above and beyond to help you find the very best value for you. His More

by Muke Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Strauss
Apr 08, 2019 -

Lexus of Brookfield responded

Here at Lexus of Brookfield, we understand your time is valuable, Muke. Thank you for letting us know how your experience was. We hope to see you again!

March 28, 2019

Excellent Very welcoming friendly and helpful place, we definitely recommend this dealership. Our sales person was very helpful and guide us through the process More

by Peter40
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Peter! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 28, 2019

Get everything in writing Price quoted was not what was charged. $800 in add-on fees when finalizing the paperwork. Promised to include a lifetime wax product, but they have More

by Jacktheg
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Majesky, Lexus Wade Technology Dept, Adam Elbiadi
Apr 24, 2019 -

Lexus of Brookfield responded

We regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (262) 797-2000.

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