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Lexus of Birmingham

Irondale, AL

4.8
251 Reviews
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1001 Tom Williams Way

Irondale, AL

35210

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Showing 251 reviews

April 29, 2025

I worked with Sales Professional Jon Parnell and he was absolutely the best!! He put me in a vehicle that exceeded my expectations. From talking with him on the phone, to a visit coming from Montgomery an More

by Judy Gibson Pickett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
May 01, 2025 -

Lexus of Birmingham responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Chase our sales person was so great and accommodating as we made our choice. The young lady at the front desk needs some coaching on how to be the face of welcome to the dealership. Dressed very unprofessi More

by judywboyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Apr 30, 2025 -

Lexus of Birmingham responded

Thank you for your feedback and for taking the time to share your experience. We’re thrilled to hear that Chase provided excellent service and made your experience enjoyable. He is truly an asset to our team! We take all feedback seriously and will use this as an opportunity to improve our customer service and ensure a welcoming environment for all visitors. Thank you again for bringing this to our attention. We value your business and look forward to serving you again in the future.

April 19, 2025

Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy. More

by ccopeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
Apr 23, 2025 -

Lexus of Birmingham responded

Hello, thank you so much for the positive review! We hope to see you soon!

April 18, 2025

I had such a pleasant experience with Lexus of Birmingham. Both the sales person and finance manager were very friendly, professional, and didn’t pressure me. I got the car that I wanted and am re More

by cvmartin2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Tom
Apr 23, 2025 -

Lexus of Birmingham responded

Hello, we are very happy we could provide you with a positive experience! We hope to see you soon!

April 11, 2025

Berry Dye was the salesperson who helped me. He was very helpful . After the purchase he helped me set up the electronics. He still texts me and offers to help. More

by Janetthompson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Berry Dye
Apr 15, 2025 -

Lexus of Birmingham responded

Janet, thank you for sharing your positive experience! Until the next time we meet, take care!

April 07, 2025

Berry Dye was great to work with. He listened to what we were looking for and did not try to talk us into anything we did not want. The whole experience was a pleasure. More

by kmv12327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berry Dye
Apr 09, 2025 -

Lexus of Birmingham responded

Hello, we are so pleased you enjoyed your visit to Lexus of Birmingham! We hope to see you soon!

April 06, 2025

I had a wonderful experience with my a Salesman Berry Dry. He was wonderful and very helpful in my decision to purchase my new Lexus TX 350. More

by Janetthompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berry Dye
Apr 09, 2025 -

Lexus of Birmingham responded

Janet, we are so pleased you enjoyed your visit to Lexus of Birmingham! We hope you have a great day!

April 06, 2025

Excellent service from the minute we entered the dealership. They made the buying process pleasant, simple, and straight forward. More

by Bconnor1455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garner, Patrick Lovoy
Apr 09, 2025 -

Lexus of Birmingham responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

April 05, 2025

Alton and Sydney were great a great help! I love my new 2025 es 300h More

by jahmilahbrown1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton and Sydney
Apr 10, 2025 -

Lexus of Birmingham responded

Hi, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations!

April 04, 2025

Terry Lewis at Lexus of Birmingham was a 10 out of 10 to work with. More

by reneehclements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Lewis
Apr 10, 2025 -

Lexus of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! If you have any further questions, please give us a call. We're always happy to help!