Lexus of Birmingham

Although I have to drive from another city to reach this dealership, I always leave feeling it was worth it. Both Chase Merck and Patrick Lovoy were efficient and pleasant to work with. Chase gave one of t dealership, I always leave feeling it was worth it. Both Chase Merck and Patrick Lovoy were efficient and pleasant to work with. Chase gave one of the best tutorials on the operation of my new car I have ever had—very patient and thorough. More

Patient. Knowledgeable, easy to negotiate with, attentive, helpful. Friendly salesman. If salesman did not know answer to a question, he had no problem asking Knowledgeable, easy to negotiate with, attentive, helpful. Friendly salesman. If salesman did not know answer to a question, he had no problem asking someone else. More

Patient, professional, personable, knowledgeable, not pushy, friendly atmosphere, willing to negotiate, willing to answer any questions and if they did not know the answer they do not hesitate to ask som pushy, friendly atmosphere, willing to negotiate, willing to answer any questions and if they did not know the answer they do not hesitate to ask someone. Our salesman, Berry, was tech savy and assisted in setting up our profiles and how to maneuver the multimedia system. Great experience. We recommend this dealership. More

We had a great experience with Lexus of Birmingham. Joe was so helpful in choosing our car. There was no pressure, just lots of useful information. Joe was so helpful in choosing our car. There was no pressure, just lots of useful information. More

Joe did a great job with the purchase of my RX 350h Luxury AWD SUV Luxury AWD SUV More

It was an excellent experience. Kevin Garner did a great job. My wife loves her new Lexus Kevin Garner did a great job. My wife loves her new Lexus More

I wanted to take a moment to recognize the outstanding service provided by Joe Strain and Tom Strickland. Joe set the gold standard for service with his exceptional and timely communication, ensuring a se service provided by Joe Strain and Tom Strickland. Joe set the gold standard for service with his exceptional and timely communication, ensuring a seamless experience from start to finish. Tom made the financial process painless, direct, and to the point. He provided the necessary information to make a well-informed decision without any pressure to purchase additional options. Their professionalism and customer-first approach made my experience truly exceptional. I highly recommend Lexus of Birmingham and sincerely appreciate the service provided by Joe and Tom! Well done mates! More

I gave the dealership $1,000 to hold a vehicle for me that was “already in the pipeline”. This vehicle was already coming in to inventory and my hold had no effect on the dealership. I notified the deale that was “already in the pipeline”. This vehicle was already coming in to inventory and my hold had no effect on the dealership. I notified the dealership that would not be able to drive this vehicle due to back surgery. I asked the sales person to try to find a different model Lexus. He was unable to satisfy my request. I then went to Lexus of Montgomery who filled my request within a week. They found the vehicle at a dealership in Smyrna GA and I took delivery on February 21st. I’ve contacted both the salesman (Mr. Lewis) and sales manager (Mr. Jones) to return the $1,000 HOLD money. Neither even had the courtesy to respond. I sent an email to the General Manager but that email bounced back to me as undeliverable. Don’t do business here, go to Montgomery. More

I bought a 2024 certified used car with 10000 miles on it. The salesman, Terry Lewis, was very helpful and not pushy at all. He helped me find the car that fit my budget. He was awesome. The entire proces it. The salesman, Terry Lewis, was very helpful and not pushy at all. He helped me find the car that fit my budget. He was awesome. The entire process was painless and very user friendly. More

Service was great! They kept me informed at every step of the way! 10 out of 10b They kept me informed at every step of the way! 10 out of 10b More