Lexus of Birmingham

Chase Mertz was an exceptional help to us in the type of car we were looking for. car we were looking for. More

Purchased a certified pre-owned Lexus and was very impressed with the process. No haggling, very straight forward. Joe was a great salesman to work with. Fred was efficient with paperwork. Highly reco impressed with the process. No haggling, very straight forward. Joe was a great salesman to work with. Fred was efficient with paperwork. Highly recommend and would definitely buy from here again. More

It was an excellent experience. The salesperson was a delight to work with and kept me informed throughout the whole process. I highly recommend doing business with them. The salesperson was a delight to work with and kept me informed throughout the whole process. I highly recommend doing business with them. More

My big complaint was the dealership deception in the customer usage of the Kelly Blue Book calculator on their webpage for the trade in value as they were unwilling to offer even close to the calculate customer usage of the Kelly Blue Book calculator on their webpage for the trade in value as they were unwilling to offer even close to the calculated value . They should either not put this on their webpage or be willing to abide by the calculation. This was very upsetting . I felt as if I was being pressured to make a hasty decision during the negotiation as they were telling me that other customers were looking at the vehicle at that time with a desire to purchase it as I was negotiating . The entire purchasing process was very stressful and unpleasant . I did , however, like our sales consultant , Rich Quarles , and found him to be very helpful and professional . More

I had a pleasant purchasing experience with an extremely knowledgeable salesperson. I look forward to having equally positive interactions with the service department in years to come. knowledgeable salesperson. I look forward to having equally positive interactions with the service department in years to come. More

This was the smoothest and the quickest I have ever bought a car, it was about 3 hours at the most, Thank you to everyone and Jon Parnell was awesome. bought a car, it was about 3 hours at the most, Thank you to everyone and Jon Parnell was awesome. More

Excellent customer service after purchasing our new vehicle. Rich went above and beyond to make sure we were satisfied. vehicle. Rich went above and beyond to make sure we were satisfied. More

I was very happy with Lexus of Birmingham & salesman Berry Dye. He was exceptionally friendly & helpful in explaining all of the items on the instrument panel & how to use them. I highly recommend this Berry Dye. He was exceptionally friendly & helpful in explaining all of the items on the instrument panel & how to use them. I highly recommend this dealership! More

The salesman followed through on all delivery promises. The sales floor has been upgraded along with the customer service waiting area; nicely done. The sales floor has been upgraded along with the customer service waiting area; nicely done. More

My experience could not have been better. There was no pressure and everyone made me feel comfortable ( thanks Berry and Craig). Very professional and helpful! There was no pressure and everyone made me feel comfortable ( thanks Berry and Craig). Very professional and helpful! More