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Lexus of Austin

Austin, TX

4.8
518 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

December 03, 2021

Michael Capps and the entire team are so friendly and quick to get the service done. Excellent experience! More

by Hmarquez2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Dec 03, 2021 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five-star rating!

December 03, 2021

G o o d e x p e r i e n c e. Thank you More

by ktakhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Charnes
Dec 03, 2021 -

Lexus of Austin responded

Always happy to help!

December 03, 2021

Fantastic service from Michael Capps. Always a pleasure working with him and the team. Always prompt and very thorough on the call back. More

by Hmarquez2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Dec 04, 2021 -

Lexus of Austin responded

Thank you for sharing your wonderful review of our Service Team here at Lexus of Austin. We are so pleased to read that you had a fantastic experience. We strive to provide fast and efficient services in a timely matter.

December 03, 2021

Very courteous personnel. Received timely call with estimate of maintenance requirements and costs. Provided loaner vehicle. More

by lindaseeliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 04, 2021 -

Lexus of Austin responded

Linda, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2021

Excellent service Taken care fully Prompt response and Excellent service Taken care fully Prompt response and attention All personal s involved are great More

by mfarooqi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hoff, Matt Rutkowski
Dec 03, 2021 -

Lexus of Austin responded

Thanks so much for taking the time to leave us a great review and rating! We appreciate your business and hope your day is incredible!

December 02, 2021

I had a wonderful experience from beginning to end. I am grateful and thankful for overall More

by Fisseha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rutkowski
Dec 02, 2021 -

Lexus of Austin responded

Fisseha, we are so pleased to read that you had a wonderful experience here at Lexus of Austin. We truly value your business.

November 30, 2021

Awesome staff in sales to finance made for an easy happy experience. We absolutely love our GX470. More

by TW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Azari
Nov 30, 2021 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five-star rating!

November 30, 2021

I have purchased vehicles before and they have always been very pushy into getting me to buy the vehicle this time it was different everything was very calm very professional. I basically was left to mak More

by teresaarreguin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Paul Sakahara, Nicco Azari
Dec 01, 2021 -

Lexus of Austin responded

Thanks for bringing your business to us at Lexus of Austin! We look forward to continuing to serve you in the future!

November 18, 2021

Exceptional dealer over and beyond any experience I’ve had in 61 years. Mikael Judah. More

by judahmikael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Pugh, Jim Crawley, Eddy Cooke, Mike Stills
Nov 19, 2021 -

Lexus of Austin responded

Thank you for the kind comments. Lexus of Austin is dedicated to your needs and always looks forward to your visits.

November 17, 2021

Had my 6 month service on my 2021 ES 350. In and out in just over an hour. Everyone was accommodating and efficient. More

by Coughenour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 18, 2021 -

Lexus of Austin responded

Thank you for your positive feedback and we are very happy to know our Service Team provided you with accommodating and efficient care for the service on your 2021 ES 350. We appreciate you and thank you for doing business with Lexus of Austin.

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