Lexus of Austin

Highly recommend professional, no pressure, white glove service provided by Joe Ward! Will be back! service provided by Joe Ward! Will be back! More

The entire experience was excellent in every way, starting with Paul Sakahara reaching out to discuss options on replacing our previous RX350 before the lease end. The whole sales process were very starting with Paul Sakahara reaching out to discuss options on replacing our previous RX350 before the lease end. The whole sales process were very smoothly and efficiently, with a minimum of pressure and plenty of good advice on the options. We had to wait a few weeks for the new RX350 to arrive and did the full trade-in/lease in a few hours. A couple of things stand out: the up front offer of a price concession -- at a time when some dealerships are tacking on large premiums -- and the straightforward way in which the ‘equity’ in the trade-in was included in the negotiations. The settlement process was the best we have ever had from any dealership or car purchase. No pressure to buy low value options and very efficient processing of the contract. The whole experience was efficient, friendly and as relaxed as a car purchase can be. More

Great staff. Easy to work with. Very pleasant experience. Use Joe and Jenny. They are great. You will be happy Easy to work with. Very pleasant experience. Use Joe and Jenny. They are great. You will be happy More

The dealership is very average, but the advisor Jimmy is very professional, courtesy and helpful. very professional, courtesy and helpful. More

A joy to work with Paul, Jenny and and the financial gentleman. I look forward to many years ahead gentleman. I look forward to many years ahead More

This was a really smooth and easy experience - from scheduling to dropping off my car and picking up a loaner. Service was done in less time than I was originally told so that was nice. Car was washe scheduling to dropping off my car and picking up a loaner. Service was done in less time than I was originally told so that was nice. Car was washed and vacuumed and everyone I dealt with was friendly and courteous. Couldn't have been a better time. More

Always polite and timely. Explains exactly the condition of my SUV when I leave after my appointment. I’m driving my baby into the ground with the good care I get from Lexus a Explains exactly the condition of my SUV when I leave after my appointment. I’m driving my baby into the ground with the good care I get from Lexus and particularly Mike Capps, my personal agent! More

Jenny was nice and helpful. She answered all my questions about our new car. I am so happy with this purchase. She answered all my questions about our new car. I am so happy with this purchase. More

The process of scheduling and having the required maintenance performed on my vehicle was exceptional and timely. I would recommend Lexus of Austin to others. maintenance performed on my vehicle was exceptional and timely. I would recommend Lexus of Austin to others. More

My service guy Micheal Capps is the best! He is so professional and prompt. He takes the time to go over all of my questions and service needs. Excellent service! He is so professional and prompt. He takes the time to go over all of my questions and service needs. Excellent service! More