Lexus of Atlantic City - Service Center

Having moved to Middle Township after using the Princeton area Lexus for several years, I found the interaction with my service technician and the people working in that area to be professional, attentive an area Lexus for several years, I found the interaction with my service technician and the people working in that area to be professional, attentive and gracious from the moment that I arrived until I paid for service. However when I called to make an appointment, the service person answering the phone seemed annoyed that I was surprised that my urgent car problem could NOT be addressed for approximately one week……since I couldn’t wait I had to seek service from an alternative source. I found the unhelpful attitude and the inability to refer me to an alternative mechanic or offer other suggestions troublesome since my prior 15 years of service at the Princeton Lexus I always felt that I was valued as a customer rather than being treated as a nuisance because I needed assistance prior to a week delay. More

My service person is Sara and she is amazing! Knows her customer service is what keeps people coming back! Polite, courteous, and gets job done ON TIME! Knows her customer service is what keeps people coming back! Polite, courteous, and gets job done ON TIME! More

I’ve been to this dealership a number of times. The staff is very accommodating. I always leave there with a good experience The staff is very accommodating. I always leave there with a good experience More

Lexus of Atlantic City is always Courteous punctual and they do a great job with the service I get an efficient summary of what was done to my car and they usually can pick it up at my home and bring it ba they do a great job with the service I get an efficient summary of what was done to my car and they usually can pick it up at my home and bring it back to me in the same day they keep my car running in brand new condition More

It was a very pleasant experience. Everyone kind and so helpful. I will be back. Felt very confident that the car was in good hands! I definitely will go back if I am looking for a Everyone kind and so helpful. I will be back. Felt very confident that the car was in good hands! I definitely will go back if I am looking for another car:SUV! More

I have taken my car to Lexus of AC several times. Each time I was treated very courteously. The last time, I took my car was two days ago. I had to get tire sensors. I like the way Lexus is quick to Each time I was treated very courteously. The last time, I took my car was two days ago. I had to get tire sensors. I like the way Lexus is quick to offer a loaner vehicle when service is going to take a few hours, rather than have you sit there and wait. My servicer, Harry Collins, kept me informed of the process of my service at all stages of the replacement. Even though I have shunned dealerships for service for years, I will continue to go to Lexus of AC for service because of the way they treated me. Courtesy counts! More

Tina explained what work had to be done & the cost Gave me updates Car pick up & delivery time were accurate me updates Car pick up & delivery time were accurate More

Tina was wonderful to work with during my service appointment. She called me with updates and made sure that everything I requested was done. The service department at Lexus and Atlantic City has alw appointment. She called me with updates and made sure that everything I requested was done. The service department at Lexus and Atlantic City has always done the right thing by me and my GX 460. The leather car was perfect and allowed me to continue with my day while my car was being taken care of. More

Great agency to work with, highly recommend for both sales and service. In and out quickly on all service, and car is always spotless! Thank you AC Lexus! Denise Rolleri SIC, NJ sales and service. In and out quickly on all service, and car is always spotless! Thank you AC Lexus! Denise Rolleri SIC, NJ More

Service is great they let you know what’s going on and take care of your vehicle take care of your vehicle More