Lexus of Albuquerque

Blame it on the TRAINING I am a retired school principal trained in evaluating staff. At Lexus of Albuquerque, I see excellent consistency of positive employee interaction wi I am a retired school principal trained in evaluating staff. At Lexus of Albuquerque, I see excellent consistency of positive employee interaction with customers among it's staff, even though I do not interact with some personally during my visit. My observations indicate a very high level of training for all staff in the art of dealing with the public. Congratulations on your attention to this most important detail Lexus! More

Awesome experience! I knew Wright from the golf world and when I found out he was working at Lexus of Albuquerque, I knew I would buy from him. He is a very honest and g I knew Wright from the golf world and when I found out he was working at Lexus of Albuquerque, I knew I would buy from him. He is a very honest and genuine person. I have bought many cars and always have had anxiety through the process. This was my first experience where I was 100% relaxed and confident that I was being taken care of appropriately. Wright helped me through the whole process and still continues to respond to me when I have questions. He is a true professional and just an awesome guy! As for the dealership, I am very happy with their top rate service! More

my purchase of Lexus E350 I have known Chuck personally for a number of years but had not had any dealings with him professionally . He did an exceptional job of providing me w I have known Chuck personally for a number of years but had not had any dealings with him professionally . He did an exceptional job of providing me with infomation re the Lexus which I purchased. I have been very happy with the vehicle . More

Shane Crabtree made my buying experience valuable. This is my second Lexus. Trades and RX 450h for an RX 350. Shane kept telling me he was new to the car sales game but it never showed. He answered This is my second Lexus. Trades and RX 450h for an RX 350. Shane kept telling me he was new to the car sales game but it never showed. He answered all my questions, showed me numerous cars and took me on several test drives. He avoided a long wait for me on a special order by tracking down the car I wanted in Phoenix. A week later I was in my new wheels. Shane has a low-key, no pressure approach, especially suited to my personality. It was easy to strike a deal. Thanks Shane. More

Wouldn't have bought without Mr. Zimmerly! Wright was very patient. Answered all questions and never pressured me. He really sold the product and made me feel good about trading in a top l Wright was very patient. Answered all questions and never pressured me. He really sold the product and made me feel good about trading in a top line car. He explained every option,feature, warranty, service to me. I was convinced this was the right auto even tho I originally wanted a Jaguar and just thought I would "look". If Wright had not greeted me I really don't think I would have bought Lexus. More

This is how car buying SHOULD be I have purchased 4 different cars from 4 different dealerships over the past 8 years. Needless to say I have had my share of car buying experiences. H I have purchased 4 different cars from 4 different dealerships over the past 8 years. Needless to say I have had my share of car buying experiences. However, buying a car from Wright at Lexus of Albuquerque was by far the best experience I have ever had! First Wright went out of his way and drove the specific car I wanted into town from Santa Fe to save me the trip. As soon as I set foot in the dealership I felt welcome and comfortable. Wright was knowledgeable, friendly, and attentive. I felt like I was buying a car from a friend. The process was, for the first time ever, fast and easy. The great experience didn't stop there. Wright stops to talk to me every time I bring my car in for service. I am a Lexus customer for life. I recommend Wright at Lexus of Albuquerque to anyone I know who is buying a car. Trust me you won't regret it. This is how car buying should be! More

Robert is the best. Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition eve Always helpful, and so nice. Explains everything very well. Keeps me informed on how long things will take. Never makes me feel like an imposition even though I bring in my Land Rover to a Lexus dealership. My car buying and service experiences have been so great I don't want to go anywhere else! More

A+ Used Car Experience! Wright helped us find a used car for our daughter. We told him what we were looking for, and he came up with several excellent options. When we decide Wright helped us find a used car for our daughter. We told him what we were looking for, and he came up with several excellent options. When we decided to test drive one, he brought it to our house! The whole sales process was so easy and smooth - such excellent customer service! We will definitely do business with him and Lexus of ABQ again! More

Rc350f Jason was so helpful to me as a Costco member. With his encouragement I came into the dealership. He also did a great job of keeping me appraised ab Jason was so helpful to me as a Costco member. With his encouragement I came into the dealership. He also did a great job of keeping me appraised about available inventory that would meet my needs More

Outstanding comprehensive service from Jonna Lyn. I've had the pleasure to purchase two Lexus from Alb. Lexus. Jonna Lyn was my sales rep both times. Her service was beyond excellent. She was personab I've had the pleasure to purchase two Lexus from Alb. Lexus. Jonna Lyn was my sales rep both times. Her service was beyond excellent. She was personable and well informed making my transaction a treat. When I purchase my third Lexus, I trust that Jonna Lyn will be available for me. Thank you. More