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Lexus of Albuquerque

Albuquerque, NM

4.8
968 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 968 reviews

April 03, 2017

Great Customer Service Lexus of Albuquerque has a great staff who know their product. Every person I met was professional and helpful. They want to work with you and they to More

by Liz Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your kind sentiments. Raymond truly enjoys what he does and that shines through with all his customers. He genuinely loves taking care of his customers. Thank you!

April 03, 2017

2nd car from Bobby & Lexus! Wonderful Service Just bought our 2nd car from Bobby and this dealer, wonderful care and attention to our needs. Bobby really cares about his customers and never puts More

by Nambejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego, Robert Estrada
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your trust in Lexus of Albuquerque for your second Lexus. Bobby does genuinely care about his customers and it shows with all his repeat customers who only wish to work with him. Thank you!

April 02, 2017

Purchased 2 new NX Lexus - exceptional sales service! Raymond Montes took excellent care of us through the entire purchase process. We highly recommend Raymond and Lexus to our friends because of the cus More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego, Raymond Montes, Daniel Perez
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Raymond has been with us since 1999 and he is by definition a true professional at his craft while making sure his customers receive a friendly and pressure free buying experience. Thank you!

April 02, 2017

Very Impressed Loved our experience, which says a lot when purchasing a vehicle! Would definitely recommend this dealership! We will be shopping with Lexus dealershi More

by Carbuyer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing. We are so pleased we were able to change your perception of what they typical car buying experience is like compared to what it SHOULD be like. Thank you!

March 31, 2017

Best car buying experience ever - Incredible! Kassandra was extremely knowledgeable about the vehicle, its features and options. She was friendly and easy to follow as she explained things to us a More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Marez, Kassandra Muldez, Robert Estrada
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your buying experience with Lexus of Albuquerque. Kassandra does a great job with all her customers and we are glad to hear your experience was no different. Thank you for the business and for thinking of us when it comes to a referral!

March 27, 2017

Exceptionally accommodating and amazingly knowledgeable This is the second Lexus I have purchased, and I must admit that after owning my first Lexus, because of my experiences with Lexus of Albuquerque, the More

by aliennative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Mar 27, 2017 -

Lexus of Albuquerque responded

Congratulations on your new Lexus and thank you for your continued trust in choosing Lexus of Albuquerque for your vehicle needs. Like yourself, we hear time and again that our repeat customers look to us for their 2nd, 3rd, or 4th Lexus due to our service department and their ownership experience. Thank you!

March 26, 2017

My experience My shopping and purchase experience was pleasent and enjoyable. Our salesperson Frank Martinez was a complete gentleman, informative, and far from the More

by Lexus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Wiggins & Tom Bohlman, Frank Martinez
Mar 27, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your buying experience with Lexus of Albuquerque. Saturday was a bit chaotic with our sales event going on but we are glad to hear we didn't fall short with your experience. Thank you and welcome to our family. We will all do our best to keep the spoils going and never let you down.

March 22, 2017

20 years with the same car dealer agent What can I say about Bobby griego. If you want the ultimate service with the ultimate kindness and the ultimate friendliness then you need to go see B More

by JAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego, Daniel Perez
Mar 23, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your kind sentiments about Bobby. He truly is a one-of-a-kind. It's not very often you hear of a 20year relationship with one vehicle sales associate but Bobby is that guy. He's all about relationships and he spoils his customers to the point that they never want to go anywhere else. Thank you!

March 21, 2017

Purchase of Lexus Our salesman, Matt Mears, did not pressure to purchase a car. He showed us models and let us make up our own mind. The car we purchased meets our ne More

by used car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mears
March 21, 2017

Outstanding Customer Service After a few less than favorable interactions with other car dealers and other sale consultants, I was pleasantly surprised by the courtesy and profess More

by WaltCalderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Mar 21, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience. Bobby is the definition of the consummate professional and we are so pleased to hear he was able to change your perception of what a car buying experience SHOULD be like. Thank you!

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