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Lexus of Albuquerque

Albuquerque, NM

4.8
969 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 969 reviews

July 08, 2017

The best dealership in New Mexico Having leased 6 vehicles from this dealership in the past caused us to do back for a different experience. We are retired, fixed income and had determ More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
June 30, 2017

Purchased Lexus NX Wright Zimmerly was very professional and made this the easiest car buying experience I have ever encountered. He answered all of my questions and ex More

by Maxine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jun 30, 2017 -

Lexus of Albuquerque responded

Congratulations on your new car and thank you for taking the time to share your experience. Wright is indeed worthy of all those accolades! Thank you.

June 27, 2017

The Best of the Best Buying a pre-owned vehicle with only virtual pictures and the word of the sales person can be somewhat sketchy. I am in Beverly Hills California and o More

by Doug52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Jun 29, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque. Buying a car sight unseen can always be a bit nerve wracking. However, it's good to hear Kassandra, our Internet Sales Manager alleviated any concerns and gave you a Lexus like experience. Thank you and enjoy your new Mini!

June 27, 2017

Terrific Experience w Wright Zimmerly & Lexus of Albuqurque My experience with Wright Zimmerly and Lexus of Albuquerque was terrific! I found a very lightly used and well optioned 2017 Audi Q7 online at the de More

by BryanPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Russell, Wright Zimmerly
Jun 29, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience. We are so pleased you had a good experience with Lexus of Albuquerque and New Mexico in general. Hopefully you enjoyed some good "red or green" on you way back home. Wright is the consummate professional who rolls out the red carpet for all his customers. Thank you and enjoy your Audi!

June 22, 2017

Absolutely fantastic Kassandra was amazing. She delivered the car herself and not only spent over an hour explains the features of the car to us, but gave me her cell numb More

by Maggie0530
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Jun 23, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Kassandra. We think she's pretty amazing too! Enjoy your new car!

June 06, 2017

Customer service above and beyond! I am so impressed how Kassandra understands good customer service. She followed up with me for 2 years and found an excellent car! GOOD JOB! More

by patricia lynne Cordova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
June 02, 2017

Customer for life!! My sales experience at Lexus and with Wright Zimmerly made trading in my vehicle for a new one smooth and painless and required little effort on my en More

by Amber & Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jun 03, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on your car! We always love hearing when we've "gained a customer for life" as it tells us we're meeting or exceeding our customers expectations. Thank you!

May 29, 2017

Exceptional Buying Experience!!!!! This is my second lease with Lexus. I wondered how the experience and what my options would be. Kassandra was professional, knowledgeable and gave m More

by Thorjoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
May 30, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically Kassandra. She genuinely cares about her customers and listens to their needs to make sure she delivers exactly what they want. Thank you and enjoy your new Lexus!

May 26, 2017

Excellent experience for someone who hates car shopping In general, I do not like to shop for cars, and have had incredibly poor experiences shopping at other dealerships in town. That was not the case at L More

by D. Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
May 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically Wright Zimmerly. It's so nice to hear when we are able to changes someone's perception of what it should be like to buy a car. Thank you for your business and kind words.

May 24, 2017

Excellence and Professionalism that can't be Beat Raymond was unbelievably helpful throughout the purchase process. I appreciated his straight forward honesty in guiding us through the decision making More

by dr.jjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
May 24, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and Raymond. He is the consummate professional who truly cares about his customers and the experience they receive. Thank you!

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