Lexus of Albuquerque
Albuquerque, NM
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Review of Our Lexus of Albuquerque Experience Since we live in Las Cruces (about 226 miles from Albuquerque), much of our business had to be conducted by email and telephone. Fortunately, the fi Since we live in Las Cruces (about 226 miles from Albuquerque), much of our business had to be conducted by email and telephone. Fortunately, the first time I called the dealership, I got Kassandra Muldez as our salesperson. She was great in every way: professional, friendly, knowledgeable, accommodating, and just super nice! This was, without a doubt, the best car buying experience we have ever had. Betty and Rex Ball More
Happy/Satisfied Customer Great customer service. Friendly, honest and professional. Although I purchased a used vehicle, I was treated as though I was buying a brand new o Great customer service. Friendly, honest and professional. Although I purchased a used vehicle, I was treated as though I was buying a brand new one. In the future, I will buy all my cars from Lexus of Albuquerque. More
RC200t purchase We came in from Dallas to purchase from KASSANDRA. Exceptional, personal service and KASSANDRA made sure our experience was extra special. The car wa We came in from Dallas to purchase from KASSANDRA. Exceptional, personal service and KASSANDRA made sure our experience was extra special. The car was waiting with a big red bow! More
Lexus of Albuquerque Top Notch! We are new to the Lexus experience and are already so pleased ! Everyone most helpful and knowledgeable. Special thank you to Wright Zimmerly. Very k We are new to the Lexus experience and are already so pleased ! Everyone most helpful and knowledgeable. Special thank you to Wright Zimmerly. Very kind, quick with answers, professional and made the whole day just right for us! Thank you very much. Know where are our next vehicle will come from. More
Excellent customer service I would highly recommend Lexus of Albuquerque for their nice collection of luxury vehicles and outstanding customer service. They aim to please their I would highly recommend Lexus of Albuquerque for their nice collection of luxury vehicles and outstanding customer service. They aim to please their customers and taking care of their customers after the sale/lease is just as important to them as the sale/lease itself. Ask for Wright Zimmerly. My husband and I think he's great! We had an important question and he answered our text immediately and took care of us within minutes. We are a repeat customer and will continue doing business with this dealership in the future. More
Best dealer experience in 40 years We can honestly say this was easiest smoothest and pleasurable purchase we've made in a looooong time! Big purchases tend to be quite stressful and o We can honestly say this was easiest smoothest and pleasurable purchase we've made in a looooong time! Big purchases tend to be quite stressful and often leave you wondering if you made the right decision. There was none of that with the team at Lexus of Abq. Kudos for finding such genuine and kind people to offer outstanding customer service! Thank you Wright! More
Above and Beyond! I want to give a HUGE Shout Out to Lexus of Albuquerque! They went Above and Beyond this last weekend when they accommodated us for a special photo sh I want to give a HUGE Shout Out to Lexus of Albuquerque! They went Above and Beyond this last weekend when they accommodated us for a special photo shoot for our team! They cleared out the entire show room and strategically parked 5 white Lexuses for our R+F team picture. It was truly an act of a 5 Star Dealership! If this wasn't over the top enough, Kassandra Muldez joined us for our evening festivities and helped arrange our cars on site at the party. She tracked my keys and took care of us above and beyond all expectations! I am so proud that our company chose to partner with Lexus... I now understand that they are truly a brand that represents our high standards perfectly. More
Lexus Great experience buying our Lexus RX 350. Wright was awesome and he worked with us.... we were in contact with him for a couple of months.... he was a Great experience buying our Lexus RX 350. Wright was awesome and he worked with us.... we were in contact with him for a couple of months.... he was always there when we had questions! We traded in 2 of our vehicles which he helped out with. Smooth transition! We love our new Lexus More
Purchased Without Seeing Car I knew what I was looking and found a very slightly used model (4,000 miles) at Lexus of Albuquerque. I emailed about it and Kassandra responded promp I knew what I was looking and found a very slightly used model (4,000 miles) at Lexus of Albuquerque. I emailed about it and Kassandra responded promply and continued to answer questions I has as well as work with me since I live out of town. I put a small payment down to hold the car until I could pick it up. When I went to get it, Kassandra had all the paperwork ready, the car was in exceptional shape and am extremely happy with the car, Kassandra and the follow-up she has given me since bringing the car hope. Very good car purchasing experience. More
On Line sales agent Kassandra Muldez was our online sale agent and personally delivered the car to us in El Paso. She did an excellent job going over all the features and Kassandra Muldez was our online sale agent and personally delivered the car to us in El Paso. She did an excellent job going over all the features and was very patient with us at the time and is still being helpful to us. Always there for us whenever we have an issue. Would highly recommend dealing with her and the dealership. More