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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,220 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,220 reviews

May 15, 2025

Great service from check in to check out good job always been satisfied with this dealership More

by ccbigdaddy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
May 18, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Mike Torrez was great! Very friendly. Kelly in Finance made me laugh and put me at ease More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly in Finance and Mike Torrez in Sales
Report | Print
May 17, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2025

The seller very kind and help me a lot to make decisions to buy a car . A plus for seller. Thanks More

by HENRYTN29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
May 16, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

I have watched carefully at how well the manager treats both employees and customers at this outstanding dealership! It could not be better in all phases!! More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Perez
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May 16, 2025 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2025

I was treated with respect and professionalism. This was a much better experience than the last time. I do take into consideration the dealership was going through coinstruction last time but, th More

by Rmikus0718@gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 10, 2025

I should have taken my 20-year-old Lexus there sooner. They found what was causing my brake problem and fixed it. Jamie sis a good job of communicating with me during the 2 day process. More

by laurence.dicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
May 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

Great service. Good communication Highly recommend the dealership especially the service department. Can’t say enough good things More

by Jrt2634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda, Gary Gabaldon, Rob Jordan, Daniel Perez
Report | Print
May 12, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Robert Estrada, service representative, is the absolute best. Honest, professional, caring, considerate. Won’t take my car anywhere else, thanks to Robert. More

by jnmramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
May 10, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

The dealership is always a very clean and inviting place, and the staff is always polite and knowledgeable. More

by Dkb613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gabaldon
Report | Print
May 10, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

My service advisor Robert is always on top of my services and provides updates. THANKS More

by christopherbrantley76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
May 09, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review, we are happy to pass along your comments to Robert here at Lexus of Albuquerque! We look forward to your next visit! Take care!

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