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Lexus of Albuquerque

Albuquerque, NM

4.8
1,217 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,217 reviews

June 12, 2025

Great experience and Frank Valencia was over the top. Great knowledge, follow up and he handled everything class act through to the purchase. I have been in sales for over 46 years and he was top-notch. More

by Richard Loverin.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Valencia.
Jun 13, 2025 -

Lexus of Albuquerque responded

Hi Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

No pressure during the sales process. Pleasant and very competent sales person. Good variety of inventory. The facility is very well laid out, very pleasant employees and the buying proce More

by bobjfurey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin M.
Jun 13, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

Jun 14, 2025 -

bobjfurey responded

Subsequent to bringing the vehicle home after our purchase we noticed that it has noticeable hail damage on the front hood. Is there anything that you can do about that? Thanks. Bob Furey.

June 11, 2025

Daniel was awesome ! All of the staff was great! Thank you!!! Was a 5 star experience… More

by csenarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 15, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2025

Dealership was modern and the service people were efficient.Jaime was ready for me. The process was very good. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 13, 2025 -

Lexus of Albuquerque responded

Hello Keith, we're happy you found our staff Jamie to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

All staff gave us excellent service today and every time we bring our car to Lexus of Albuquerque. More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 12, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2025

Any question you have for them they answer it. They care for my vehicle like it is their own very happy with the royal treatment. More

by Lfisher63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Jun 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Very helpful and courteous service. I appreciate their help and the excellent product they sell. More

by pruners_8_behalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jun 11, 2025 -

Lexus of Albuquerque responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

I absolutely love taking my vehicle to be serviced at Lexus or Albuquerque! From the moment I drive up I’m greeted with kindness and courtesy. I’m asked what service I’m there for, it’s like your treate More

by chrissievigil.47
Recommend Dealer
Yes
Employees Worked With
Pete Ponce
Jun 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

This was my second experience with Lexus, to which I was very delighted in their service. I had my oil changed on this visit and everyone was so kind and helpful! The coupon was greatly appreciated too! The More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
Jun 09, 2025 -

Lexus of Albuquerque responded

Hello Susie, we're happy you found our staff member Branden to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

Very clean and the workers are very polite. Got vehicle back same day job well done. More

by fjass1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 09, 2025 -

Lexus of Albuquerque responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!