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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,366 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,366 reviews

October 10, 2025

Always so friendly & helpful. All staff is like that. Extremely clean & bright. Loaner car was great. More

by Katy118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Oct 13, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Thank you again, and have a fantastic day!

October 08, 2025

Our salesperson, Isabela Smith was wonderful with us. She was patient with me every-time I changed my mind and was super friendly and truly made our experience a great one. More

by torielucero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Smith
Report | Print
Oct 10, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

This dealership is top notch. My situation was handled efficiently and professionally. Recommend them highly to anyone. More

by jrsalmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Martinez
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Oct 10, 2025 -

Lexus of Albuquerque responded

Hi, we are so happy to read such a great review about Lexus of Albuquerque! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2025

Customer service was prompt, and professional. Honest people to work with. I can’t say enough good things. Love that I chose a Lexus!! More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Oct 10, 2025 -

Lexus of Albuquerque responded

Hi Yolanda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2025

Laurie was personable, polite and professional. I felt valued as a customer. She kept me informed of the status of my vehicle throughout the process. More

by Hclaus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie
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Oct 08, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found Laurie to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2025

Great new facility even washed my car. The loaner car was also great along with my service rep Jaime. More

by Gorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime B also 5 star, Gary Gabaldon, Rob Jordan, Daniel Perez
Report | Print
Oct 08, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2025

Always treat me right. Very friendly. Wish they still gave loaners, but I get a ride now. More

by Tmdomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Oct 08, 2025 -

Lexus of Albuquerque responded

Thank you for your kind words and continued trust in our team. We are glad to hear you are always treated well and appreciate your understanding about the loaner program. Please reach out if you still need assistance. Thank you for choosing us for your service needs. Lexus of Albuquerque - 575-489-2350

October 03, 2025

It’s always as real pleasure working with the folks at Lexus, from management to technicians, service is excellent! More

by sabu5680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ponce
Report | Print
Oct 04, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

I received a warm welcome from Isabella . She assisted me on the vehicle that’s I was interested in purchasing. She was very professional and polite. She answered all of my questions More

by jamtz62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabella Smith
Report | Print
Oct 04, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind words and for choosing our dealership! We're so glad Isabella could provide you with a warm welcome and assist you with all your questions. We appreciate your business and hope you enjoy your new vehicle!

October 02, 2025

Best service in Albuquerque, great team of people. Daniel is service is has always been one of the best!!! More

by sasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Oct 04, 2025 -

Lexus of Albuquerque responded

Hi Sasha, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

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