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Lexus of Albuquerque

Albuquerque, NM

4.8
1,226 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,226 reviews

February 07, 2025

Excellent service from Robert, helpful and courteous. Explains in detail what service is required and assisted with warranty information. More

by vtosh13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

Best service I ever had at dealership. Would recommend to my friends and family, will buy my next car at Lexus of Albuquerque More

by Tinohuertaz58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Feb 10, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 05, 2025

Dealership was awesome. Wasn't crowded. Everyone seemed happy and friendly. Service department was great. More

by flyjohn2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 10, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

The transformation of the Lexus dealership was very impressive! All of the representatives that I had talked to on Monday were very polite and professional! More

by Lctarbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Feb 07, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 04, 2025

The dealership went beyond my expectation to bring me a car that I was wanting to look at. Zach was very personable and easy to work with. He answered every question we had and if he didn’t know the answer More

by lopeztonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 07, 2025 -

Lexus of Albuquerque responded

Hi Lopeztonya, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 04, 2025

Excellent treatment and feel thrilled about the new Lexus ES hybird Wright worked to find just the right car for me. Kelly has followed up with all my requests. More

by Ann Hammond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly mendez, Wright Zimmerly, Daniel Perez
Feb 07, 2025 -

Lexus of Albuquerque responded

Ann Hammond, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2025

Staff was polite, efficient and friendly. Explained things in detail and did a great job. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Feb 07, 2025 -

Lexus of Albuquerque responded

Hi Walter, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

I had to wait 2 hours for an oil change. That seems unusually long. The staff was very nice (both service and sales staff). More

by GJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Feb 07, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Arrived at dealer without an appointment, due to urgently needed auxiliary battery. Pete got me checked in quickly & Brian continued this efficiency, getting my car serviced & battery replaced. Both service More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete, Brian
Feb 06, 2025 -

Lexus of Albuquerque responded

Hi Susan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

Robert in service is an asset to Lexus. Explained everything in great detail. Very knowledgeable! More

by Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Feb 03, 2025 -

Lexus of Albuquerque responded

Hello Lopez, we're happy you found Robert to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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