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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,366 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,366 reviews

October 19, 2025

Service is always good and my service rep Robert Estrada is always kind and helpful. More

by Elarran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Oct 20, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2025

Easy peezy! Immediate greeting at arrival, in and out efficiently a great cappuccino in the relaxing lobby, and follow-up with an invoice concern that I had, r More

by wendywheelermartinez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Oct 20, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 17, 2025

Very classy facility and friendly staff. I was given updates on my car and my service was done in a timely manner More

by vigolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Oct 20, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 17, 2025

Very helpful and professional. I ave been here many times and it’s always a great experience More

by vlateesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Oct 20, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2025

Service Rep Estrada is exceptional! His expertise, professionalism and willingness to explain are what makes this customer have complete faith in the dealership. More

by cruzean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Oct 19, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2025

Daniel Perez is very professional and knowledgeable. He always greets me with a smile and gets back to me with any questions I ever have. More

by Eric. Gonzalez8238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Oct 16, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2025

Advisor Juan was amazing. Great customer service. Loved the communication and the service That Juan gave me More

by TERESA
Recommend Dealer
Yes
Employees Worked With
JUAN
Report | Print
Oct 16, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2025

Mr Robert Estrada/Technician did an Outstanding job—Oil Change & Fasteners—Give a Pay Raise. More

by Francis M Eggert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Oct 16, 2025 -

Lexus of Albuquerque responded

Hi Francis, thank you for your kind review; we are happy to pass along your comments to Robert here at Lexus of Albuquerque! We can't wait to see you again, have a great day.

October 12, 2025

The service department and service advisor were very helpful and everything was done on time and very friendly. More

by jaredpbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Oct 14, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2025

The service department was efficient and friendly. Branden made sure I knew what was being done and gave me a very accurate wait time. It was much appreciated. The new facility is beautiful More

by Bconnell145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden. 5stars
Report | Print
Oct 13, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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