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Lexus of Albuquerque
Albuquerque, NM
1,217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 18, 2025
The service department was amazing. They quickly diagnosed a rodent with issue for what exactly thought was an easy AC repair. Required a much longer visit and the provided me with a lo They quickly diagnosed a rodent with issue for what exactly thought was an easy AC repair. Required a much longer visit and the provided me with a loaner for the entire repair. They went well beyond my expectations. I will continue to travel the two.hours plus to utilize this department . More
by vollfee
Employees Worked With
Kassandra Muldez, Wright Zimmerly, Gary Gabaldon, Rob Jordan, Daniel Perez
June 17, 2025
Our experience with Lexus of Albuquerque was ideal. The Sales Agent, Erik was very helpful yet not at all pushy. Once we found the vehicle that fit our needs, the process was very streamlined. We hit a The Sales Agent, Erik was very helpful yet not at all pushy. Once we found the vehicle that fit our needs, the process was very streamlined. We hit a bit of a bump in the road when our financing through our CU didn’t go through the same business day, but Kelly in Finance assured us that everything was fine and she would continue to work on it into the next day. Quality associates at Lexus of Albuquerque! Both Kelly and Erik are Assets to Lexus of Albuquerque. More
by JustinW
Employees Worked With
Erik Lesanse
June 17, 2025
During the nightmare construction , my service manager , Daniel Perez , took care of every need without a single negative comment and maintained a positive and enjoyable attitude the entire ordeal . Can’t , Daniel Perez , took care of every need without a single negative comment and maintained a positive and enjoyable attitude the entire ordeal . Can’t thank him enough . He is why I stay at Lexus service ! The training and hiring program at this dealership is excellent! Also the new building is truely amazing and now matches the customer service perfectly ! Mackie McClure. More
by Vicandmac1@yahoo.com
Employees Worked With
Daniel Perez
June 14, 2025
Professional and personable service advisors. Did not push unnecessary maintenance items. Excellent waiting area. Entire facility was clean and welcoming! Did not push unnecessary maintenance items. Excellent waiting area. Entire facility was clean and welcoming! More
by linsleyandassociates
Employees Worked With
Jessica Keck
June 13, 2025
The service went well. They were to wash the car and said they couldn’t. As we were leaving my neighborhood pulled in to have her car washed? They said no problem! I prepai They were to wash the car and said they couldn’t. As we were leaving my neighborhood pulled in to have her car washed? They said no problem! I prepaid for the maintenance on my RX450H. What happened? Bush league!! More
by michaelcarlisle.carlisle
Employees Worked With
Daniel Perez
June 12, 2025
Visitor to area. I hit a pothole and the front tire and rim needed to be replaced. Daniel in the service area went out of his way to solve my problem. Very profession I hit a pothole and the front tire and rim needed to be replaced. Daniel in the service area went out of his way to solve my problem. Very professional More
by PatD
Employees Worked With
Daniel Perez
