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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,222 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,222 reviews

April 03, 2025

I appreciated Service person Brandon who was very personable and the appointment was very efficient which made for a very pleasant experience More

by ajmclaney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 07, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Service advisor, Daniel Perez, is great. He is professional, efficient and friendly. Very satisfied with the service at Lexus. More

by rebecca_vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 05, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy Daniel Perez has provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

We have always had great service at Lexus of Albuquerque. Appreciate the quick in and out we got today. Thanks! More

by LLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 06, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

I always appreciate the great service. Having a loaner is a great bonus. They kept my vehicle an extra day due to scheduling. Not a problem. This is the first time my vehicle was not vacuu More

by Maminto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 06, 2025 -

Lexus of Albuquerque responded

Hello Maminto, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.

April 01, 2025

The dealer contacted me promptly after I signed up for additional info about a vehicle I found on their website and scheduled a test drive. With their help, I was able to purchase a similar vehicle in dea More

by eeklund1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
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Apr 05, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2025

Great personal and timely service. Daniel Perez is the very best. Knowledgeable, efficient and considerate! More

by spmcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 01, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 30, 2025

The service was prompt and professional. Their new building is very nice and clean and everyone made me feel at home! More

by gina_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 01, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

This Lexus dealership is very professional and have very open communication with the customers. They did a good job in the time quoted. More

by alc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 30, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

It was fast and great customer service! Recommend this place specially Jaime Borunda, he’s great. More

by iselaanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Mar 30, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

What an amazing difference in your place Just beautiful. Everyone is so friendly and healthy. Jamie has always taken very good care of me when I have my car serviced. I request him every time. He More

by Hbonbon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Mar 29, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

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