Lexus of Albuquerque

Blame it on the TRAINING I am a retired school principal trained in evaluating staff. At Lexus of Albuquerque, I see excellent consistency of positive employee interaction wi I am a retired school principal trained in evaluating staff. At Lexus of Albuquerque, I see excellent consistency of positive employee interaction with customers among it's staff, even though I do not interact with some personally during my visit. My observations indicate a very high level of training for all staff in the art of dealing with the public. Congratulations on your attention to this most important detail Lexus! More

Love Eric! I have purchased two cars from Eric and always get great service. He is never overly pushy and we truly enjoy working with him! He knows how to make a I have purchased two cars from Eric and always get great service. He is never overly pushy and we truly enjoy working with him! He knows how to make a deal happen! More

Great experience Working with Jonnalyn was a great experience. She was patient with me and there was not a time that I ever felt rushed or pressured to pick a car I di Working with Jonnalyn was a great experience. She was patient with me and there was not a time that I ever felt rushed or pressured to pick a car I did not desire. Jonnalyn is warm, hardworking and makes a customer fell like they are the only customer she has. I would recommend her to family and friend. More

Awesome experience! I knew Wright from the golf world and when I found out he was working at Lexus of Albuquerque, I knew I would buy from him. He is a very honest and g I knew Wright from the golf world and when I found out he was working at Lexus of Albuquerque, I knew I would buy from him. He is a very honest and genuine person. I have bought many cars and always have had anxiety through the process. This was my first experience where I was 100% relaxed and confident that I was being taken care of appropriately. Wright helped me through the whole process and still continues to respond to me when I have questions. He is a true professional and just an awesome guy! As for the dealership, I am very happy with their top rate service! More

my purchase of Lexus E350 I have known Chuck personally for a number of years but had not had any dealings with him professionally . He did an exceptional job of providing me w I have known Chuck personally for a number of years but had not had any dealings with him professionally . He did an exceptional job of providing me with infomation re the Lexus which I purchased. I have been very happy with the vehicle . More

Shane Crabtree made my buying experience valuable. This is my second Lexus. Trades and RX 450h for an RX 350. Shane kept telling me he was new to the car sales game but it never showed. He answered This is my second Lexus. Trades and RX 450h for an RX 350. Shane kept telling me he was new to the car sales game but it never showed. He answered all my questions, showed me numerous cars and took me on several test drives. He avoided a long wait for me on a special order by tracking down the car I wanted in Phoenix. A week later I was in my new wheels. Shane has a low-key, no pressure approach, especially suited to my personality. It was easy to strike a deal. Thanks Shane. More

Memorable and enjoyable shopping experienced I traded in my old LS and purchased a 2017 CT 200h vehicle - the process was seamless. A huge thank you to our Sales/Leasing Consultant, Jonnalyn Ros I traded in my old LS and purchased a 2017 CT 200h vehicle - the process was seamless. A huge thank you to our Sales/Leasing Consultant, Jonnalyn Rose, for her patience, help, professionalism, honesty, and courtesy. I couldn't be happier with my car and the no-stress buying situation. Thank you again, I had a memorable and enjoyable shopping experienced. More

Excellent Agent I visited Lexus in Albuquerque to look for a car and Jonnalyn helped me. She well explained the cars that they offered and what would be great for me I visited Lexus in Albuquerque to look for a car and Jonnalyn helped me. She well explained the cars that they offered and what would be great for me and my budget. More

Outstanding comprehensive service from Jonna Lyn. I've had the pleasure to purchase two Lexus from Alb. Lexus. Jonna Lyn was my sales rep both times. Her service was beyond excellent. She was personab I've had the pleasure to purchase two Lexus from Alb. Lexus. Jonna Lyn was my sales rep both times. Her service was beyond excellent. She was personable and well informed making my transaction a treat. When I purchase my third Lexus, I trust that Jonna Lyn will be available for me. Thank you. More

Wouldn't have bought without Mr. Zimmerly! Wright was very patient. Answered all questions and never pressured me. He really sold the product and made me feel good about trading in a top l Wright was very patient. Answered all questions and never pressured me. He really sold the product and made me feel good about trading in a top line car. He explained every option,feature, warranty, service to me. I was convinced this was the right auto even tho I originally wanted a Jaguar and just thought I would "look". If Wright had not greeted me I really don't think I would have bought Lexus. More