Lexus of Albuquerque

My advisor was great. He explained in detail the services I will need soon. He was able to answer all of my questions. He explained in detail the services I will need soon. He was able to answer all of my questions. More

They proactively texted when my next service estimated was due and they got it right! was due and they got it right! More

Addressed my vehicle issue quick in and out the same day. Had great communication with service advisor Had great communication with service advisor More

Juan was very considerate about my limit of time I had to spend for service spend for service More

Outstanding customer service and immense attention to detail. Daniel was very helpful, Martin was impeccable at his assistance, and Justin is the most knowledgeable tech I've ever known. Lexus is an amaz detail. Daniel was very helpful, Martin was impeccable at his assistance, and Justin is the most knowledgeable tech I've ever known. Lexus is an amazing location to have your vehicle serviced. More

Customer service oriented. Jaime very attentive to our needs and concerns. A classy and beautiful dealership Jaime very attentive to our needs and concerns. A classy and beautiful dealership More

Robert Estrada went above and beyond to ensure the right thing was done for my vehicle. I originally scheduled my vehicle to have a rear engine seal replaced. Unfortunately, other vital parts in the drive t thing was done for my vehicle. I originally scheduled my vehicle to have a rear engine seal replaced. Unfortunately, other vital parts in the drive train were damaged during the work being done. Mr. Estrada consistently provided updates and education on progress while ensuring the vehicle was repaired to its original condition. This is normal for Mr. Estrada, which is why I schedule service with him when he is available. No matter how big or small the job is, he always delivers quality service and advice with the highest standards. More

The friendly staff was most helpful as I dropped off my car with unusual symptoms. car with unusual symptoms. More

Great service experience. They really do care and the service experience is excellent. The service advisors are knowledgeable and helpful. They really do care and the service experience is excellent. The service advisors are knowledgeable and helpful. More

I can’t begin to say enough things about the people I dealt with at Lexus of Albuquerque. Zack was absolutely fantastic and checked all the boxes. He and Timea were so easy to work with, I would send any dealt with at Lexus of Albuquerque. Zack was absolutely fantastic and checked all the boxes. He and Timea were so easy to work with, I would send anyone I know to them! More