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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
939 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 939 reviews

January 04, 2025

Good job Jaime and the service team, wow what a beautiful new facility you have :). More

by Mrrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime is great 👍, Daniel Perez
Report | Print
January 04, 2025

The service dept was great. They said they would have a loaner and I was there at 7:30 and they did not. Other than that they were great. More

by hugs08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
January 04, 2025

My car was taken in for regular maintenance and it took a week due to staff calling in. Very inconvenient More

by dvaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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January 04, 2025

Best service yet. My service was the best!! Service advisor was professional and courteous! Kept me informed. More

by pavegene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
January 03, 2025

Fits my 3 Ps. ..prompt, pleasant, professional. I appreciate a loaner vehicle while mine is being serviced. More

by moellerscrossmranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jan 04, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Excellent service; prompt & efficient. Jessica was very helpful in answering all m questions Kassandra made me feel right at home while waiting for my car to be serviced. More

by lprcnoLinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck & Kassandra Muldez
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January 03, 2025

I look forward to working with Daniel Perez. I thrust him. Love the new place. More

by Ralphbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
January 02, 2025

Very helpful individuals and Brian was excellent in the customer service department. Thank you very much More

by niaziv
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 03, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

Danny is always so great to work with! Pete is such a joy to see and Lexus of Albuquerque, hands down, has the best service team out of all the dealerships in town. I’m consistently beyond More

by Victoriia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 04, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

Danny at Lexus of Albuquerque has always been helpful courteous and kind. He makes coming to the dealership, a pleasurable and stress-free task way to go Danny. Thank you so much. More

by karren Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 04, 2025 -

Lexus of Albuquerque responded

Hi Karren, thank you for your kind review; we are happy to pass your comments to Danny here at Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

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