
Lexus of Albuquerque
Albuquerque, NM
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Everyone was kind and attentive. They completed my repair fast and with good quality. I can feel my vehicle drives better immediately when I drove it out of the lot!!! They completed my repair fast and with good quality. I can feel my vehicle drives better immediately when I drove it out of the lot!!! More
Always a great experience when bringing my car for service. Enjoyed the fancy water and light snack while waiting for a loaner. Robert Estrada has been my service writer for 6 years and he’s a plea service. Enjoyed the fancy water and light snack while waiting for a loaner. Robert Estrada has been my service writer for 6 years and he’s a pleasure to work with. More
Very nice dealership. Mike Torres did us good. He found the car we wanted. Our problem was with your IT issues. We probably spent an entire hour extra in a simple cash sa Mike Torres did us good. He found the car we wanted. Our problem was with your IT issues. We probably spent an entire hour extra in a simple cash sale because your email wasn’t working. We ended up having to fax proof of insurance and the whole ordeal took way longer than it should have- 2 hours, 40 minutes. It was record heat that day and we were ready to get on. This was not Mike’s fault but because your dealership has no IT support. The woman who handled all the paperwork is very sharp. We love the car. More
I've purchased my last four vehicles from Lexus of Albuquerque. I can't say enough good things about the sales staff, the service agents, and the overall customer service I've received! My next vehicl Albuquerque. I can't say enough good things about the sales staff, the service agents, and the overall customer service I've received! My next vehicle will undoubtedly be another Lexus! More
Lack luster customer interest, no car wash, vehicle maintenance took longer than estimate. Final report had no detail of what was done. Why go to an expensive dealer to get average service? maintenance took longer than estimate. Final report had no detail of what was done. Why go to an expensive dealer to get average service? More
Everyone is very courteous and extremely helpful. They go out of their way to find the person who can help you or get you the information you need They go out of their way to find the person who can help you or get you the information you need More