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93 Reviews of Lexus Stevens Creek - Service Center
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October 09, 2022
i took the car in for service ahead of 36K service for oil change, tire rotation, and check on the tires pressures fault light. The crew was courteous, and attentive to all the service items. Best service oil change, tire rotation, and check on the tires pressures fault light. The crew was courteous, and attentive to all the service items. Best service I ever had at the facility. Looking forward to my next service. More
by carloc
Employees Worked With
Kunal? Pabla
August 05, 2022
I have been working with Ramsin for several years. I am very satisfied with his great knowledgeable experience and sincerely attitude. Thank you Ramsin from Daren I am very satisfied with his great knowledgeable experience and sincerely attitude. Thank you Ramsin from Daren More
by Daren.kuo
Employees Worked With
August 03, 2022
I am always happy to work with Ramsin in this dealership. He is punctual, knowledgeable, and helpful. He is punctual, knowledgeable, and helpful. More
by nafiseh.karimi
May 31, 2022
I came in last Saturday (28 May) to have my headlights replaced. The professionals at Lexus Stevens Creek did a great job and completed the job 30 minutes earlier than promised. I am grateful to Kunal f replaced. The professionals at Lexus Stevens Creek did a great job and completed the job 30 minutes earlier than promised. I am grateful to Kunal for making this happen! More
by Tim
Employees Worked With
Kunal
May 21, 2022
very good todo muy bien gracias por todo muy buen servicio y muy amables todos servicio y muy amables todos More
by Arteagas204
Employees Worked With
January 28, 2021
Fast, easy and safe drop off and pick up of my vehicle. Friendly staff made sure that I was set up with loaner vehicle and sanitized it before I got in to make sure I was safe at all times. Friendly staff made sure that I was set up with loaner vehicle and sanitized it before I got in to make sure I was safe at all times. More
by g_carrera76
Employees Worked With
Sophia Qu
January 23, 2021
Car was not washed not even a vacuum as BMW and Mercedes always do. The person who booked my appointment didn’t offer me a loaner car even I asked. I was told I can wait in lobby for 2 hours or get a ride always do. The person who booked my appointment didn’t offer me a loaner car even I asked. I was told I can wait in lobby for 2 hours or get a ride on my own. The service tech did offer a koaner but was after I brought a ride. That person should be fired! More
by hazinw
Employees Worked With
Sherwin Tang
October 12, 2019
LEXUS IS ELITE!!! I Start by saying our experience with Stevens Creek Lexus was nothing short of Incredible!!! Eric is Top Rate Salesman he was very helpful & Respectfu I Start by saying our experience with Stevens Creek Lexus was nothing short of Incredible!!! Eric is Top Rate Salesman he was very helpful & Respectful & Attentive,not pushy or talking about things too much I appreciated him on keeping it real with my Wife & he informed us well & not feed us most junk sales people try to make believe to make a sale. Both my Wife & I are very pleased with our recently purchased new LEXUS ES350... Thank You Very Much to Eric great Job top notch... Lexus Great Crew...A1 TOP NOTCH!!!! More
by satisfaction
Employees Worked With
Eric Truong
May 22, 2019
GPS Software Update I took my Lexus ES-350 , Model 2011 car to this dealership service in Febuary,2019 for Navigation System (GPS) update to 2018 update, as was availabl I took my Lexus ES-350 , Model 2011 car to this dealership service in Febuary,2019 for Navigation System (GPS) update to 2018 update, as was available on that date.Paid $ 403.28 for service.But this update didn`t even show 5 years old addresses.Their navigation specialist checked & agreed with this problem.Later I have talked to service manager a few times . But he has not resolved this problem, to either to rectify this issue or refund my money paid. More
by Jit
Employees Worked With
Matt Esparza, Todd Rebhan
