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Lexus Stevens Creek
San Jose, CA
1,335 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,335 reviews
June 01, 2026
Thanks to Jaimie for the help provided to me while my car is in service. Keeping me updated with the status on my vehicle. is in service. Keeping me updated with the status on my vehicle. More
by dhon701
Employees Worked With
May 30, 2026
I set my appointment at 1:40 pm, arrived at 1:30 and was not helped until 2pm until I had asked. Then I was told I would have to wait in house and could not provide an uber for me if I choose to leave, nor not helped until 2pm until I had asked. Then I was told I would have to wait in house and could not provide an uber for me if I choose to leave, nor did they have a loaner available. But true to their word they were finished in 2 hours so that was a plus. More
by Cstephyu
Employees Worked With
May 28, 2026
First time Lexus owner and I was shocked at how pleasant and accommodating the Steven’s Creek Lexus service center was when I came in for an emergency service. Justin was very professional and made me feel and accommodating the Steven’s Creek Lexus service center was when I came in for an emergency service. Justin was very professional and made me feel like I was in good hands (I was!). More
by alexisflores3050
Employees Worked With
Justin Munoz
May 13, 2026
First time I actually enjoyed buying a car. Yesenia Lopez and Carlos Toscano were very helpful, they took time to find what actually I wanted and kept always in communication. The purchase was Yesenia Lopez and Carlos Toscano were very helpful, they took time to find what actually I wanted and kept always in communication. The purchase was without pressure and no push on buying X or Y thing. They worked on what I actually wanted and needed. The transition was transparent and clear, with all the paperwork provided at the moment and no hidden numbers. Definitely my next purchase will be another Lexus from here. More
by axelrivera1986
May 13, 2026
Gary was very informative about the dealership’s pre-owned vehicle inventory and provided detailed information on specific models, which helped my wife and me make the best decision for our needs. H pre-owned vehicle inventory and provided detailed information on specific models, which helped my wife and me make the best decision for our needs. He was also very patient with our five-year-old daughter, who was with us the entire time, and even gifted her a Lexus-branded stuffed bunny at the end of our visit. More
by Bob C
Employees Worked With
May 11, 2026
This is a very busy dealership, there are lots of vehicles on the lot. There was a good deal for the loaner vehicle which I purchased. The sales person was pleasant to work with, and sales was smoo vehicles on the lot. There was a good deal for the loaner vehicle which I purchased. The sales person was pleasant to work with, and sales was smooth and efficient. More
by hesh
Employees Worked With
May 09, 2026
Was very pleased with Carlos our sales man Very personal and made the transaction very easy and made the transaction very easy More
by taughy
Employees Worked With
May 06, 2026
The purchase experience with this dealership was excellent -- this was the third car we've purchased there and the experience and level of care is outstanding. Excellent and well run operation that excellent -- this was the third car we've purchased there and the experience and level of care is outstanding. Excellent and well run operation that treats customers very well. More
by sonnets_clots_8r
Employees Worked With
May 05, 2026
Great experience. Did the paperwork online and they delivered the car to my house. Easiest car purchase to date. Stevens Creek Lexus has it together. Did the paperwork online and they delivered the car to my house. Easiest car purchase to date. Stevens Creek Lexus has it together. More
by george.chialajr
Employees Worked With
May 02, 2026
The knowledge and the friendliness of the sales rep Numer Talag was amazing. He spent so much time orienting me to my beautiful new car. I’m so appreciative. Talag was amazing. He spent so much time orienting me to my beautiful new car. I’m so appreciative. More
by jantomlinson41
Employees Worked With
