Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,242 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
Contact Dealership
View Awards

3333 Stevens Creek Blvd

San Jose, CA

95117

Directions

By Type

Showing 1,242 reviews

April 25, 2025

Excellent service. Facility is always clean. Employees are very service oriented. Follow up is good. More

by louyasutome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lexus Stevens Creek responded

We appreciate your feedback. It’s great to hear that you've consistently experienced excellent service and a clean, welcoming environment. Our team takes pride in being service-oriented and providing reliable follow-up, so it’s rewarding to know that came through in your visits. Thank you for choosing Lexus of Stevens Creek and we look forward to serving you again.

April 25, 2025

Gina- our sales person was very professional, patient , explained all the features to me in a very user friendly manner. She is a great salesperson. Enjoyed the whole experience. She made sure we reached h More

by sprakash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lexus Stevens Creek responded

We truly appreciate you sharing your experience. It’s great to hear that Gina provided such professional, patient, and attentive service throughout your car buying journey. Her dedication to making sure you felt comfortable with the features and got home safely speaks to the care she puts into every interaction. We're glad the overall experience was smooth and enjoyable. We’ll be sure to pass along your kind words to Gina—she’ll be happy to hear them. Lexus of Stevens Creek

April 25, 2025

Chau Lam was my Sales person, he is very professional and excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. More

by Linda Phan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lexus Stevens Creek responded

We appreciate you taking the time to share your experience. It's great to hear that Chau provided such professional and knowledgeable service throughout your car buying journey. His guidance, clear communication, and expertise in Lexus vehicles truly make a difference, and we're glad to know he helped make your purchase smooth and informative. Team LSC

April 24, 2025

Samson is great . I went to have for my car general maintenance and right away he took me in . No loaner but they were able to set up an Uber for me. Good costumer ser More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your experience on DealerRater! We're truly grateful for the trust you place in our service team. It's wonderful to hear that Samson was able to assist you promptly and ensure everything ran smoothly during your visit. Lexus of Stevens Creek

April 23, 2025

Ahmad Khaire was very helpful with my purchase and easy to work with. I would also like to point out that this dealer didn't add any mandatory package or services I didn't want. More

by quyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadshah Khaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience. We're glad to hear that Ahmad was helpful and easy to work with during your purchase. We also appreciate you noting that we didn’t include any mandatory packages or services you didn’t want. We aim to keep the process simple and transparent, and it's great to know that came through. Lexus of Stevens Creek

April 22, 2025

He is professional and very nice. He listened well to my issues and called me to give status if issues. Communication is great. More

by Dbanacho
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind feedback and for trusting our team. We’re thrilled to hear that you had a positive experience with us! Lexus of Stevens Creek

April 21, 2025

Renna is excellent and the whole facility as well as the service provided are great. More

by Jackchlin777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your visit to Lexus of Stevens Creek and we're humbled to serve you and your auto care needs.

April 21, 2025

Gerardo was friendly, knowledgeable and great at keeping us updated on the status of our repairs. He knew exactly how to support us with our specific need and we will absolutely keep going back to him for f More

by johnny_lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus Stevens Creek responded

Great to hear Gerardo made the experience smooth and informative. His attention to detail and clear communication really make a difference. We’re glad he was able to support your specific needs, and we look forward to seeing you again for future visits. Lexus of Stevens Creek

April 20, 2025

Service Center always provides great service. Minh answered all my questions and sent me progress reports during the day. More

by jowshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience with our Service Center. We're glad to hear that Minh took great care of you—answering your questions and keeping you updated throughout the day. Clear communication and reliable service are important to us, and it’s great to know Minh delivered on both. We’ll be sure to share your feedback with him and the rest of our team. Lexus of Stevens Creek

April 19, 2025

Great sales person and service person, always willing to go beyond what we ask for to help us More

by tsurumoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus Stevens Creek responded

Thank you for your feedback. We're glad to hear that both our sales and service teams have gone above and beyond to support you. It’s always our goal to exceed expectations, and hearing that our team continues to do so reinforces the standard we strive for every day. Make it a great day and hurry back - Team LSC

1
2
...
125