Lexus Santa Monica

Best car buying experience bar none. We have been driving Lexus Cars for several years and have got our previous cars from a different location, not the Santa Monica Branch. Being familia We have been driving Lexus Cars for several years and have got our previous cars from a different location, not the Santa Monica Branch. Being familiar with the process of buying/leasing a car, it's all about who can provide the best deal for the car you want. We were in the final process of leasing a car with a different dealership and at the 11th hour I called Lexus of Santa Monica to see if they could be more competitive with the deal. Thank god I got transferred to Enrique Carvajal. The most kind, down to earth, sharp representative I've ever deal with in the past. Enrique should be hired to General Manager, or be running his business somewhere. He understands customer service and tailoring the best deal for the consumer. I spent maybe 45 minutes in the dealership and was on my way... and it took 45min because we were waiting on my insurance guy. If i had come in with my insurance info I would have been out the door within 15 minutes. The staff did an exceptional job detailing the car and making you feel good. If you're reading this and thinking of getting a Lexus, trust me, insist to speak with Enrique. If he tells you he will get the deal, you can trust him. Turns out we got the car we wanted, and at a better rate. Expectational customer service. More

Thank you I absolutely LOVE this dealership!!! I went in to see about trading in my 2015 Lexus IS 250. I walked in and met with the best salesman Enrique. I can I absolutely LOVE this dealership!!! I went in to see about trading in my 2015 Lexus IS 250. I walked in and met with the best salesman Enrique. I can't thank Enrique enough for helping me get the car I been wanting for my family. Now with expecting a baby I needed more space and I got my NX-FSPORT!!! I couldn't be anymore happier. Enrique, had previously got me into my Lexus IS 250 at the Beverly Hills location. He has demonstrated great amount of integrity and professionalism. I had to continue following him regardless of his location. If you are looking for someone to really take the time and addressing questions or concerns about the big step of buying. Enrique is the person to seek. This man will make sure to get you the best deal possible. Alexander More

roxanne Colatrella Excelent service. For 12 years I lease a car from your service and your sale person Roxanne Colatrella did an excellent job . I was very satisfied wit Excelent service. For 12 years I lease a car from your service and your sale person Roxanne Colatrella did an excellent job . I was very satisfied with her job.I recommend her to any customer for her excellent advice. Horea Opran M.D. More

Helpful and nice Kevork Achkrian was so helpful. Simon the manager is the best!! So far I love my car. Great waiting area Josh the tech instructor was very patient. Kevork Achkrian was so helpful. Simon the manager is the best!! So far I love my car. Great waiting area Josh the tech instructor was very patient. Thank you More

Easy, honest Jennifer Ellis was the best salesperson we have ever dealt with. She listened to our needs and gave us good options which fit our needs. She was str Jennifer Ellis was the best salesperson we have ever dealt with. She listened to our needs and gave us good options which fit our needs. She was straight-forward and explained things clearly. We felt like she gave us the best deal and service she could. The rest of the team there was just as professional. More

Outstanding service We recently leased a Lexus RX 350 from Lexus Santa Monica and were most pleased with the service and professionalism we witnessed when working with Om We recently leased a Lexus RX 350 from Lexus Santa Monica and were most pleased with the service and professionalism we witnessed when working with Omar Salgado. In fact, all the staff there were most welcoming and hospitable. Omar patiently answered any and all our questions and made our experience most pleasurable. More

My experience at Lexus Santa Monica was great! My experience at Lexus Santa Monica was great ! Everyone I dealt with was knowledgable and efficient .I especially liked Roxanne Colatrella, who guide My experience at Lexus Santa Monica was great ! Everyone I dealt with was knowledgable and efficient .I especially liked Roxanne Colatrella, who guided me through the whole process . I love my new car and I will go back when it is time for a new one ! More

Enrique Carvajal He was fabulous and fast. He works hard to make the car deal work for you and your own context. I highly recommend that he promote and train other sa He was fabulous and fast. He works hard to make the car deal work for you and your own context. I highly recommend that he promote and train other salespeople. Enrique was very sensitive about my needs and truly wants to make a deal that makes sense to the customer. He is very bright and knows a tremendous amount about every aspect of the Lexus and will help you with anything that you do not understand. He is a true expert salesman and also a good person who understands people! I have bought two cars from him; I was lucky he was still at Lexus. More

A Lexus Bonus--Roxie Colatrella Roxie Colatrella is a terrific sales person. She listened to us and understood our needs and then helped us make a deal. Without her skill and input Roxie Colatrella is a terrific sales person. She listened to us and understood our needs and then helped us make a deal. Without her skill and input it would not have been made. After the deal was signed and delivered she took extra care to see that we were satisfied. When we needed help she was there to send someone over to our home and solve the problem. Anyone who gets Roxie as a salesperson is a winner who will get great service and concern. More

Geat place to buy a car. Bob Latamore is the best . Bob Latamore is the best. He answers all your questions and together with Bob Uchida finds a way to make the purchase a pleasure. Anyone purchasing or Bob Latamore is the best. He answers all your questions and together with Bob Uchida finds a way to make the purchase a pleasure. Anyone purchasing or leasing a car from Lexus Santa Monica couldn't be in better hands than those of Bob Latamore. More