Lexus Santa Monica

Great service Dear Christopher Young, I want you to know how much I appreciate the excellent service you provided on Wednesday, May 27th. Your attention to deta Dear Christopher Young, I want you to know how much I appreciate the excellent service you provided on Wednesday, May 27th. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to bring future clients to your dealership and you can be assured that I will ask to be seated in your area, and of course, I will return when my needs maintenance. Satisfied customer, Joyce Miles More

great service thanks Adriane Marmolejo for the great service. much appreciated. on time and under budget. and Victor. i'll be back in the very near future. thanks Adriane Marmolejo for the great service. much appreciated. on time and under budget. and Victor. i'll be back in the very near future. More

Very friendly and professional !I It is a pleasure to deal with exceptional people like Victor Jimenez in the service department who makes it a pleasure to bring my Lexus in for serv It is a pleasure to deal with exceptional people like Victor Jimenez in the service department who makes it a pleasure to bring my Lexus in for service!! Johnny G. More

Friendly and efficient For various reasons (including traffic), I arrived there in a bad mood, but Oscar Najera immediately took charge, and put me in a good mood. He reassu For various reasons (including traffic), I arrived there in a bad mood, but Oscar Najera immediately took charge, and put me in a good mood. He reassured me with his efficiency and friendliness. And they were much speedier in servicing the car than I expected. More

Professional, smooth, efficient. I am very happy to write about Lexus of Santa Monica. I have been using their service department for my Lexus IS 350 for 10 years. In that time they h I am very happy to write about Lexus of Santa Monica. I have been using their service department for my Lexus IS 350 for 10 years. In that time they have always been smiling and helpful. They have also been compassionate and sympathetic. At times things have gone wrong with my car that maybe should not have happened with my low mileage and I have been low on funds. They have listened and worked with me about pricing and have helped me out numerous times. This instills in me a very sincere sense of gratitude for their efforts and cooperation. The customer service people I have had the pleasure of working with over the years are Richard Doherty, Alicia Lynch, Mario Gonzalez, Rafael Navarro, Daniel Cabrera and others I am sorry to say I cannot remember. It is a pleasure to take my car in if you can believe that. Plus my daughter loves the cookies. Thank you so very much Lexus of Santa Monica! More

Friendly, efficient service Ask for Ray James. My most efficient and friendly dealership visit I've experienced anywhere. Provided daily updates. Thank you for taking care busine Ask for Ray James. My most efficient and friendly dealership visit I've experienced anywhere. Provided daily updates. Thank you for taking care business, will return. More

Amazing experience. I was super impressed with Enrique's professionalism and knowledge about my new GS. He took the time necessary to make sure I was confident about my p I was super impressed with Enrique's professionalism and knowledge about my new GS. He took the time necessary to make sure I was confident about my purchase without being pushy. I would highly reccomend Enrique and Santa Monica Lexus. More

Professional Service Brought my car to Lexus Santa Monica for airbag recall repair service. Oscar Najera promptly assisted me though the process of updating my vehicle re Brought my car to Lexus Santa Monica for airbag recall repair service. Oscar Najera promptly assisted me though the process of updating my vehicle records, getting me a courtesy car and contacting me when my car was ready for pick up. I was very satisfied with the service I was provided. More

A Class Act From the moment I met Oscar I was treated in a friendly and knowledgeable manner. Oscar explained in great detail the seduce he recommended. He was ab From the moment I met Oscar I was treated in a friendly and knowledgeable manner. Oscar explained in great detail the seduce he recommended. He was able to have all service completed by the end of the day as promised. He is a true genuine professional! More

GREAT SERVICE All of my concerns re my Lexus were addressed and the car is in great shape. My service rep, Patrick Levenson, was very helpful and the car was read All of my concerns re my Lexus were addressed and the car is in great shape. My service rep, Patrick Levenson, was very helpful and the car was ready as promised, More