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Lexus Santa Monica
Santa Monica, CA
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1,310 Reviews of Lexus Santa Monica
Great staffs! Sam Neal was best! I took my Lexus LS460 for oil change. He didn't sell any extra services so I can trust him! (last time other guy selled me lots Sam Neal was best! I took my Lexus LS460 for oil change. He didn't sell any extra services so I can trust him! (last time other guy selled me lots of extra services....) I will going back with my LC500 this week for maintenance. More
Satisfied Christopher Young offered the type of service I expected, but rarely received. I expected the service manager to be knowledgeable, and honest. Did Christopher Young offered the type of service I expected, but rarely received. I expected the service manager to be knowledgeable, and honest. Did the well, and not trying to hook me for service that I did not need or want. I do not like to be hustled. A satisfied customer, Wang More
Couldn’t have asked for a better experience Hands down the best service experience ever. Adrianne Marmolejo took care of me in an efficient, timely, and professional manner. The estimate was ac Hands down the best service experience ever. Adrianne Marmolejo took care of me in an efficient, timely, and professional manner. The estimate was accurate. The car was washed, running smoothly, and returned to me super fast. More
Excellent service- professionalism and welcoming experience I was very pleased with the service at Lexus Santa Monica. Patrick Levenson was extremely professional and kind. He went extra-miles to help me get th I was very pleased with the service at Lexus Santa Monica. Patrick Levenson was extremely professional and kind. He went extra-miles to help me get the best service possible in the most timely manner so that it would not disturb my busy schedule. I have been a client of Lexus Santa Monica for almost 10 years and will certainly continue going there for all my car maitenance needs or repair. It is a 5-star experience each time! The cookies and coffee are delicious, by the way... More
Super Rafael Navarro was super: work estimate was accurate, price estimate was accurate, delivery time was accurate; I could not have had a more professiona Rafael Navarro was super: work estimate was accurate, price estimate was accurate, delivery time was accurate; I could not have had a more professional experience. More
Jennifer Ellis Terrific service. Honest, fair, respectful of our time. A friendly, pleasant experience all the way through.. I would gladly recommend this dealersh Terrific service. Honest, fair, respectful of our time. A friendly, pleasant experience all the way through.. I would gladly recommend this dealership and salesperson, and will probably purchase there again. More
Great experience From my service advisor, Adriane Marmolejo, to the cashier ladies and the telephone operator, all were attentive, friendly, provided excellent service From my service advisor, Adriane Marmolejo, to the cashier ladies and the telephone operator, all were attentive, friendly, provided excellent service and listened to my requests. More
They made good Patrick Levenson was my service advisor. My tire pressure sensor was broken during routine maintenance. I told Patrick that my sensor was not workin Patrick Levenson was my service advisor. My tire pressure sensor was broken during routine maintenance. I told Patrick that my sensor was not working when I got my car back. He got my sensor fixed after getting his manager's approval at no extra charge. Thanks for taking care of it. More
Lexus Santa Monica is by far the BEST service center! I have been to several different Lexus Service Centers and non of them compare to Lexus Santa Monica! I drive all the way from Redondo Beach to get my I have been to several different Lexus Service Centers and non of them compare to Lexus Santa Monica! I drive all the way from Redondo Beach to get my car taken care of. Thanks Ray James, you are awesome! More
Bad experience I can't speak for the entire dealership so I'm giving it a 2. I found Mr. Soriano to be rude and condescending. He even commented on my wife's weigh I can't speak for the entire dealership so I'm giving it a 2. I found Mr. Soriano to be rude and condescending. He even commented on my wife's weight when she had trouble with the front seat. My only regret is not leaving this review sooner. More