Lexus Santa Monica

Easy Process Getting a used vehicle here was a relatively simple process. Working with Kevin was great and he was very helpful. My only complaint is the wait time Getting a used vehicle here was a relatively simple process. Working with Kevin was great and he was very helpful. My only complaint is the wait time was nearly 3 hours to get in to see the finance person. More

Experience Great experience leasing my new car. I have been a customer of Lexus Santa Monica for years and love working with Roxie. All the people I came in co Great experience leasing my new car. I have been a customer of Lexus Santa Monica for years and love working with Roxie. All the people I came in contact with we're welcoming and helpful. More

Very good service by Patrick. Took care of everything. Good, fast service. Car runs like a top after the latest service. New tires at a great price, too. Only complaints are that the air filter was not ch Good, fast service. Car runs like a top after the latest service. New tires at a great price, too. Only complaints are that the air filter was not changed or replaced, only wiped clean. Trunk was disheleved and not vacuumed clean. Small stuff, for sure. Interesting thing happened. I lost a pair of earrings some time ago and one turned up during cleaning at the dealership. The single earring was placed in the cup holder. I was thrilled to see it. I can mean that the second one is somewhere in the car. If I knew where it was found I might find it. I contacted the dealership but it was not possible to find out who vacuumed the car. So, I am looking everywhere in the car and remain hopeful. I really missed those earrings! So glad I have one. More

Knowledgeable sales staff supported by strong adm. team Sunday was my third Lexus leasing experience and I was in and out in 1 hour and 41 minutes because I had done my home work and Neale Greene had the ca Sunday was my third Lexus leasing experience and I was in and out in 1 hour and 41 minutes because I had done my home work and Neale Greene had the car I wanted on the showroom floor, the SME was there to walk us through the technology and the F & I woman was respectful of my time. More

Knowledgeable, professional, courteous, and competent. Service team was the best I've ever seen. I will definitely return and request for Patrick to be my service advisor when I return. Service team was the best I've ever seen. I will definitely return and request for Patrick to be my service advisor when I return. More

Roxanne colatrella I am 70 years old and have owned or leased dozens of autos over the years. Roxanne Colatrella has been very helpful and has been one of the best sale I am 70 years old and have owned or leased dozens of autos over the years. Roxanne Colatrella has been very helpful and has been one of the best sales person I have ever dealt with. I hope Roxanne stays with Lexus Santa Monica for a very long time. Bruce Hamilton More

Great Experience Patrick was very attentive and helpful. I will definitely return and request for Patrick to be my service advisor again when I return to Santa Monica Patrick was very attentive and helpful. I will definitely return and request for Patrick to be my service advisor again when I return to Santa Monica Lexus. More

Amazing Service!!! Patrick Levenson is amazing! He is nice, trustworthy and explains everything that needs to be done to my car. I have referred him to all of my frie Patrick Levenson is amazing! He is nice, trustworthy and explains everything that needs to be done to my car. I have referred him to all of my friends! More

5000 mile check up this was my first service and i received many calls, texts, etc. to remind me that i was due. i waited a bit longer than usual to get my loaner car f this was my first service and i received many calls, texts, etc. to remind me that i was due. i waited a bit longer than usual to get my loaner car for the day but they must have been busy. they told me they only had GX's avail for loaners which i wasn't thrilled about because they are so huge. i asked a few times and they came up with an NX200 which is what I drive so that was great. It's such a great luxury to have a loaner. Car was ready exactly when promised and all went very smoothly as usual. I always buy Lexus because the customer service is always extraordinary. Service was complimentary. More

30,000 mile check-up Thank you Ray James My 30,000 mile check-up was fast, efficient, no cost, questions answered and the loaner car worked out quite well. In fact, whe Thank you Ray James My 30,000 mile check-up was fast, efficient, no cost, questions answered and the loaner car worked out quite well. In fact, when my lease is up, I will be ready to hop into another Lexus More