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Lexus Santa Monica
Santa Monica, CA
1,310 Reviews
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1,310 Reviews of Lexus Santa Monica
April 29, 2018
Friendly and efficient Everyone encountered from the time I drove into the service center was courteous and helpful. Patrick kept me posted on the progress of the visit. Wor Everyone encountered from the time I drove into the service center was courteous and helpful. Patrick kept me posted on the progress of the visit. Work was done in the time promised. More
by gnish123
Employees Worked With
Patrick Levenson
April 29, 2018
Be sure to find people you like! The customer service at Lexus Santa Monica is pretty typical of any dealership. It takes a while before you find the people that you like but if you’r The customer service at Lexus Santa Monica is pretty typical of any dealership. It takes a while before you find the people that you like but if you’re not found of anybody make sure to avoid him/her and give the others a chance. There are some great ones and some not so great. More
by Anonymous
Employees Worked With
Angel Vasquez, Ruben Loredo, Douglas Elliott, Enrique Carvajal
April 25, 2018
Amazing Roxanne Colatrella floor manager from Lexus of Santa Monica you are amazing! I am so grateful for the magic you worked on making a dream become a real Roxanne Colatrella floor manager from Lexus of Santa Monica you are amazing! I am so grateful for the magic you worked on making a dream become a reality with my brand new 2018 lexus! my beauty lexi and I are going to get along just well:) Yes I gave her a name already:) Your whole attitude, professionalism who a 5 star. Going into a dealership is always nerve wracking but NOT once did you pressure. I told you what I wanted, you got it from the inventory lot and right away let me take multiple test drives before even talking business. Thank you a mil!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :) Many blessings to you! -Monique M. More
by moniqueamanda
Employees Worked With
Roxanne Colatrella
April 25, 2018
Patrick Levenson_Lexus Santa Monica Service Patrick Levenson sets the standard for all others in the automotive service business to follow, in my opinion. I always ask Patrick to oversee my Patrick Levenson sets the standard for all others in the automotive service business to follow, in my opinion. I always ask Patrick to oversee my car's service at Lexus Santa Monica because I know that I will ultimately drive away feeling that all necessary repairs were done at a reasonable price and that he will make sure that I am made aware of any maintenance that will need to be done in the future. Patrick is always professional, efficient, polite, friendly, cost-conscious, attentive, and intelligent. More often that not, the final bill is at or below his estimate, and he has my car ready at or before the time I need to pick it up. Overall, Mr. Levenson has earned my trust--and he did that during the very first appointment. Simply put, I continue to take my 2008 IS 250 to Lexus Santa Monica Service Center for one reason: Patrick Levenson. More
by Rich90025
Employees Worked With
Patrick Levenson
April 25, 2018
Great! Everyone was very nice, helpful and professional! I went for standard service 45-50,000 mile check up. Service was suppose to be minor but ended up be Everyone was very nice, helpful and professional! I went for standard service 45-50,000 mile check up. Service was suppose to be minor but ended up being more because I needed new tires. Moses the tire guy helped me select the best deal. Thanks Lexus! More
by Ann
Employees Worked With
Patrick Levenson
April 24, 2018
Great service experience Everyone courteous and efficient. Adriane Marmolejo had me checked in quickly, arranged my loaner and had me out the door and on my way to work in aro Everyone courteous and efficient. Adriane Marmolejo had me checked in quickly, arranged my loaner and had me out the door and on my way to work in around ten minutes. When they needed to order a part to complete the service, she called and told me to keep the loaner overnight and took care of everything. More
by happy1
Employees Worked With
Adriane Marmolejo
April 23, 2018
Service advisor Patrick levenson is always great! Patrick at Santa Monica Lexus service is always on it! Great guy gets stuff done fast and keeps you posted on any issues Got me a loaner car proce Patrick at Santa Monica Lexus service is always on it! Great guy gets stuff done fast and keeps you posted on any issues Got me a loaner car process was very easy and quick More
by Date2388
Employees Worked With
Patrick levenson
April 23, 2018
great service but need to fix check in process Sam was an excellent service provider but I had to wait 25 minutes at check in even though I had an appointment. I have never had to wait before like Sam was an excellent service provider but I had to wait 25 minutes at check in even though I had an appointment. I have never had to wait before like this. It was not Sam's fault at all and he did a great job More
by Kim
Employees Worked With
Sam Healy (I think that was his last name)
April 23, 2018
Top notch Dealership Lexus Santa Monica provides excellent car service and, in addition, is punctual, accommodating and friendly. They offer a loaner car if the wait is m Lexus Santa Monica provides excellent car service and, in addition, is punctual, accommodating and friendly. They offer a loaner car if the wait is more than convenient, which I greatly appreciate. More
by foxsmith
Employees Worked With
Patrick Levenson
April 21, 2018
Very happy with my 2018 RX 350 Roxanne and Bob L. helped me find the perfect car for me...I love my new RX 350! Roxanne especially helped me get to know features of my car afterwar Roxanne and Bob L. helped me find the perfect car for me...I love my new RX 350! Roxanne especially helped me get to know features of my car afterwards. More
by Scott
Employees Worked With
Bob L., Roxanne Colatrella
