Lexus Santa Monica

routine service David Cuevas was very friendly and helpful. Prompt service. Explained everything including whether body dings would be repaired or simply not charged David Cuevas was very friendly and helpful. Prompt service. Explained everything including whether body dings would be repaired or simply not charged because of my insurance. More

Best experience They are respectful and helpful. This was the best car leasing exuive had in my life. I promise to tell everyone I know looking for a Lexus to c They are respectful and helpful. This was the best car leasing exuive had in my life. I promise to tell everyone I know looking for a Lexus to come this dealership because it was quick, and I got all the information I needed without feeling manhandled. More

SANTA MONICA LEXUS IS AWESOME! I am on my second lease and love love love it!! Bob Lattimore is so kind and professional and friendly. He make me feel comfortable and confident abo I am on my second lease and love love love it!! Bob Lattimore is so kind and professional and friendly. He make me feel comfortable and confident about my lease and gives me the best deal possible every time. Everyone at Lexus S.M. is wonderful. Thank you so much for making it always a great experience. Sincerely, Cindy Gamboa More

Don't forget to check in with client My service guy, Richard, told me my car would be ready between 1-2:00. At 2:45 I called Lexus, since no one had called me. We played phone tag. Finall My service guy, Richard, told me my car would be ready between 1-2:00. At 2:45 I called Lexus, since no one had called me. We played phone tag. Finally, my car was ready around 3:30. An update, around noon would have been nice. Everything else was great. More

C Young Rocks Christopher Young was very knowledgeable and had the correct required service done on time. He knew what discounts could be applied and used them ver Christopher Young was very knowledgeable and had the correct required service done on time. He knew what discounts could be applied and used them very effectively. More

Excellent service all around! Our salesman, Ron Holbrook, was fantastic in finding the exact car that we were looking for and giving us the best deal possible. Gabriel showed us th Our salesman, Ron Holbrook, was fantastic in finding the exact car that we were looking for and giving us the best deal possible. Gabriel showed us the ins and outs of the car before we drove off the lot. This is why we stick with Lexus sales and service. Thank you very much! More

Easy to get service I was very impressed with the technology and communication with my recent service appointment for my Lexus. The service representative let me know I I was very impressed with the technology and communication with my recent service appointment for my Lexus. The service representative let me know I had a puncture in my tire and fixed it easily. I had a great interaction when I dropped off the car and was easy to have my friend pick up my car later. five stars for the service department! More

Excellent service. Armando Cordon was a terrific service advisor. Pleasant and totally professional. I came late in the day without an appointment to check on a safet Armando Cordon was a terrific service advisor. Pleasant and totally professional. I came late in the day without an appointment to check on a safety issue. Armando immediately assessed the problems with courtesy and attention to detail. He located the parts and gave me a loaner to fix the car rather than let me drive an unsafe vehicle. Your tire expert, Moises, also deserves a special mention. He spotted the nail in my right front tire and made the immediate purchase of four new tires smooth and competitive. I can’t say enough about your team. Excellent, trouble free, worry free, time-saving, smooth service. More

Ray was an excellent rep. I had a great experience. Clear and concise on all levels. Also was willing to go the extra to make customer satisfied. Great place! Thank You I had a great experience. Clear and concise on all levels. Also was willing to go the extra to make customer satisfied. Great place! Thank You Barron Allen More

Excellent service Chris Young is an exceptional service writer, providing communication throughout the service day which allows me to better schedule my busy day. His f Chris Young is an exceptional service writer, providing communication throughout the service day which allows me to better schedule my busy day. His feedback and honesty are very much appreciated. I know I can trust him and Lexus with taking care of my vehicle. More