Lexus Santa Monica

Quick, Easy, and Awesome Customer Service Alex M + Omar provided another great experience for me while leasing my new car-- They are consistent and serve me as a valuable client. Love my new L Alex M + Omar provided another great experience for me while leasing my new car-- They are consistent and serve me as a valuable client. Love my new Lexus UX! More

Excellent all around Sergio was great in every way. He was friendly and made sure my car got washed. He did a great job. I will ask for him again to be my service adviser. Sergio was great in every way. He was friendly and made sure my car got washed. He did a great job. I will ask for him again to be my service adviser. More

Efficient and friendly service1 The waiting area is pleasant and offers bagels and coffee. My car was finished well ahead of when promised and my Service Consultant kept me updated o The waiting area is pleasant and offers bagels and coffee. My car was finished well ahead of when promised and my Service Consultant kept me updated on progress. More

Tire repair They finished my add on service visit in 1.5 hrs to accommodate my tight schedule! Filled tires, discovered a nail. Did the patch and I was done by t They finished my add on service visit in 1.5 hrs to accommodate my tight schedule! Filled tires, discovered a nail. Did the patch and I was done by the time deadline. So appreciative! More

Pleasant experience Working with Lexus Santa Monica and Roxie was terrific. Roxie made the process simpler and was available for questions and very amicable to work with Working with Lexus Santa Monica and Roxie was terrific. Roxie made the process simpler and was available for questions and very amicable to work with. She went above and beyond to accommodate our needs and was pleasant throughout the transaction. Thank you so much! More

Excellent Again! No surprises and keeping my car in tip top shape. I’ve never had a complaint about their service. Hope this dealership continues its current managemen No surprises and keeping my car in tip top shape. I’ve never had a complaint about their service. Hope this dealership continues its current management. More

Great Service and Staff We had an overall excellent experience on our fist visit to this dealership and the customer service Dept. On time, efficient, friendly and professi We had an overall excellent experience on our fist visit to this dealership and the customer service Dept. On time, efficient, friendly and professional customer service. Would definitely recommend. More

very good Easy to schedule. Did only work that was needed. Has detailed record of service. Pleasant to deal with. Close to home. Used shuttle service. Ple Easy to schedule. Did only work that was needed. Has detailed record of service. Pleasant to deal with. Close to home. Used shuttle service. Pleasant waiting room and enjoyed the coffee and chocolate chip cookies. More

Ray James Mr. James provided excellent service. I greatly appreciate his professionalism professionalism and follow up. I will ask for him again. He reflec Mr. James provided excellent service. I greatly appreciate his professionalism professionalism and follow up. I will ask for him again. He reflects well on the entire organization More