Lexus San Diego

Everything was done well. People that work there are always very friendly, knowledgeable, and helpful. I would recommend the service department to family and friends always very friendly, knowledgeable, and helpful. I would recommend the service department to family and friends More

I like the dealership on Kearny Villa because they have enough help take care of me immediately. They’re usually very polite and I’ve had the same dealer service managers since I owned my car, Andy and Bre enough help take care of me immediately. They’re usually very polite and I’ve had the same dealer service managers since I owned my car, Andy and Brett. I appreciate the convenience of renting a car if I need to leave my car in for an overnight. Gives me a chance to try out the new Lexus. It’s clean, people are so polite and the whole process is painless! I enjoy a cup of coffee while I wait! More

Staff is very helpful and courteous. Not long waiting times. times. More

Responsive, reliable, timely service, cordial environment. Appointment time was met, welcoming team efficiently processed vehicle, management team was welcoming, loaner processing was efficient environment. Appointment time was met, welcoming team efficiently processed vehicle, management team was welcoming, loaner processing was efficient, repair work was responsive. More

My third lease speaks for itself... I keep returning!. Costco connection strated me to Internet Sakes. Costco connection strated me to Internet Sakes. More

Always great service, straight forward, easy process from making appointment to picking up car. Andy was great! Will use Andy as my service advisor from now on. making appointment to picking up car. Andy was great! Will use Andy as my service advisor from now on. More

Service advisor Michael Cain was excellent - he listened, and understood a complex situation, and communicated it well to the mechanics based on how well the car came out of it. The rest of the experience, and understood a complex situation, and communicated it well to the mechanics based on how well the car came out of it. The rest of the experience, primarily dropping the car off, was so-so. Had to wait awhile to make a left turn into the facility because an employee blocked the entrance with someone’s car - he left the car there and the owner took 3 full minutes to get to it and move it. Traffic backed up behind me. Three cars wanting to turn right into the facility had now piled up, and turned in front of me to create a line that did not allow me to make my turn yet, They looked like your employees! But had Penske tags on their shirts, not Lexus, and one guy said he did not work for you. Waited more than 2 weeks for appointment. Service was not completed until the next day. Dropped off at 8:30, not ready until 3:30 the next day. More

Service advisor Lily Puente was excellent. Car was serviced quickly and the loaner car was excellent. Appreciate the wash after the service for the car. A first class operation to be sure. serviced quickly and the loaner car was excellent. Appreciate the wash after the service for the car. A first class operation to be sure. More

My salesman, Kevin Valencia was very friendly and knowledgeable about each model of Lexus’ and worked with me to find the best fit at the best price. I didn’t feel like hard pressure attic’s were us knowledgeable about each model of Lexus’ and worked with me to find the best fit at the best price. I didn’t feel like hard pressure attic’s were used I. Any of the transaction process. More

Andy is a fantastic service rep. Attentive and great listener. Patient and giving of his time in his pursuit of identifying the problem and seeking a viable solution.thanks Andy listener. Patient and giving of his time in his pursuit of identifying the problem and seeking a viable solution.thanks Andy More