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Lexus San Diego

San Diego, CA

4.9
1,232 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,232 Reviews of Lexus San Diego

January 19, 2024

As soon I arrived and started walking around the campus Marty came up and introduced himself to me and he was Very attentive the whole time even when we were test driving all the cars that I was interested More

by Ivivas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
January 18, 2024

Everyone who helped me buy my new car were extremely knowledgeable and helpful. Would use the dealership again to buy my next car. More

by ljsurfr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 13, 2024 -

Lexus San Diego responded

We appreciate your positive review about your experience at Lexus San Diego. Your endorsement means a lot to us and we're glad you found our team knowledgeable. Looking forward to providing great service for any of your future purchases as well.

January 18, 2024

Entire personnel at this dealership was extremely curteous and attentive to our questions, concerns, especially Mr Sadeer who was our key point of contact. More

by balistreri.marisol01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah, Sean Weaver
Apr 13, 2024 -

Lexus San Diego responded

Your positive words about Lexus San Diego and Mr. Sadeer are much appreciated. We strive for only the best customer interactions, addressing every concern thoroughly. Thank you for your review.

January 17, 2024

Richard Holster was extremely knowledgeable about the Lexus 450h. He spent the time to go over the vehicle features and helped with the setup. I highly recommend San Diego Lexus and Richard. More

by Professor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Holster , Sean Weaver
Apr 13, 2024 -

Lexus San Diego responded

We appreciate your glowing feedback about our Lexus 450h and the service from Richard Holster at Lexus San Diego. We strive to help our customers understand their vehicles completely, so we are pleased to hear you had a positive experience. Thank you for choosing us and recommending our dealership.

January 11, 2024

The dealership is in a major renovation yet they still provided full service Wally provided great sales support. More

by lcarr30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adell? 5 stars
Apr 13, 2024 -

Lexus San Diego responded

It is good to hear that the full service provision at Lexus San Diego, even amidst renovation, met expectations. It's equally notable your appreciation for Wally's sales support. Thanks a ton for the high rating.

January 08, 2024

Very happy I was able to get the car I wanted and at the right price. Marty was our sales person, he was extremely knowledgeable and helpful. I highly recommend Lexus in Kearny Mesa. More

by s_albertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty and Danny, Sean Weaver
Apr 13, 2024 -

Lexus San Diego responded

We appreciate your positive feedback about the successful purchase experience you had at Lexus San Diego in Kearny Mesa. It's reassuring to hear our team was able to provide knowledge and assistance during this process. We value your recommendation, thank you.

January 05, 2024

We had an excellent experience from the start to finish. We were in and out with a new car in under three hours. More

by Satisfied Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nebil Sado
Apr 13, 2024 -

Lexus San Diego responded

We're glad to hear your purchase at Lexus San Diego was efficient. Enjoy the new car and safe travels.

January 03, 2024

Would’ve been 5stars but they ran my credit after I brought a NFCU check. More

by skama23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art, Tyler.
Apr 13, 2024 -

Lexus San Diego responded

We appreciate your feedback about Lexus San Diego. We're working consistently to make our finance procedures smoother for customers like you. Thank you for bringing this to our attention.

January 03, 2024

I purchased the weekend of 12/31/23. The sales and finance team were very nice, professional and courteous. I was able to negotiate a fair trade and price for the car I purchased More

by MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Patris
Apr 13, 2024 -

Lexus San Diego responded

We're pleased to hear about your positive experience with our sales and finance teams at Lexus San Diego. We take great pride in the fairness of our trade-in process. Thank you for your feedback and we wish you many happy miles in your new car.

January 03, 2024

Sales experience was more difficult than it needed to be. Had to deal with multiple people. Also as a multiple repeat customer I would expect the deal side to be more straightforward. More

by Gordonkrass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny swaim
Apr 13, 2024 -

Lexus San Diego responded

We acknowledge the points made about your sales experience at Lexus San Diego. Changes to our processes continually aim for smoother customer transactions. We're grateful for your loyalty and look forward to making future dealings seamless.

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