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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

September 04, 2021

Typically buying a new car is a hassle and a harrowing experience however I was delighted to deal with Michael & Danny they were pleasant attentive and very helpful I would recommend them to anyone. More

by MCarolRichsrds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Danny, Sean Weaver
Sep 05, 2021 -

Lexus San Diego responded

Hi there, We are pleased that our Sales Department could make your experience a delightful one. We hope that you enjoy your purchase and we appreciate your recommendation. At Lexus San Diego please know that we are always here should you need us.

September 03, 2021

I have always had great experience with this dealership. I am driving my seventh Lexus and they have been my service company ever since the beginning. More

by Brian.brinig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Sep 03, 2021 -

Brian.brinig responded

I don’t understand this question

Sep 03, 2021 -

Lexus San Diego responded

Hi Brian, We are happy that you have always had a great experience with our team. We appreciate your return business and at Lexus San Diego please know that we are always here for you.

September 03, 2021

My service advisor was very helpful. He gave me a loaner vehicle and took care of my car. I will not go anywhere else to get my Lexus serviced. More

by JayBrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain , Sean Weaver
Sep 03, 2021 -

Lexus San Diego responded

We are glad you enjoyed your time with our Service Team! Thanks so much for stopping at Lexus San Diego!

September 02, 2021

Recommend Justin and Adam I bought a car dew days ago … Recommend Justin and Adam I bought a car dew days ago … the service was good! I met Justin and Adam …they showed me everything I needed… More

by Luan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin & Adam , Sean Weaver
Sep 02, 2021 -

Lexus San Diego responded

We're happy you found our staff to be so supportive during your experience here at Lexus San Diego. Thank you for your review, we hope to see you again soon!

September 02, 2021

Ben as always was awesome! Great dealership, used them for years and multiple cars. Service department is well run and knowledgeable. Can’t go wrong. More

by Rbmarc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 03, 2021 -

Lexus San Diego responded

Thanks for the awesome review! We're glad to learn you consistently leave Lexus San Diego pleased with your service!

September 01, 2021

This review is based upon a routine maintenance. Every person in the service department was very professional. Customer service was top notch. Exactly the level of quality I expect from a quality Lexus More

by wwjacunski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael S Cain
Sep 02, 2021 -

Lexus San Diego responded

Thank you for the 5-stars and feedback. The team at Lexus San Diego is glad your experience was professional. We hope to see you again in future visits!

August 29, 2021

Lilly was great. In and out with service in less than 1.5 hours! Thx More

by leland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lilly- Service Depy
Aug 29, 2021 -

Lexus San Diego responded

Thank you for your patronage! Looking forward to seeing you in the future here at Lexus San Diego.

August 29, 2021

The car was prepped for cleaning, however the car was not topped off. There was a few gallons short. It’s not a big deal at the end of the day. Just cause the gauge says full, one should have still taken it More

by airkash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu Moore, Sean Weaver
Aug 30, 2021 -

Lexus San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback further. Please email me at fpierce@penskeautomotive.com with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

Sep 02, 2021 -

airkash responded

I have sent you an email if you would like to discuss the matter a bit more. Thanks

August 28, 2021

I’ve been using this service dept for more than 10 years. I always receive excellent workmanship and my service writer Andy always gets me the best price. More

by rluque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Aug 29, 2021 -

Lexus San Diego responded

Thank you so much for the positive review! Please let us know if you have any additional needs or questions!

August 28, 2021

Great salesman very professional helping me to get right lease payment. I will recommend to my friends More

by raminh19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Kattoule, Sean Weaver
Aug 29, 2021 -

Lexus San Diego responded

Thanks for the great feedback! We're so glad to learn you had a great experience here at Lexus San Diego. We know the future will yield equally great results.

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