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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

September 24, 2021

Frank is the best GM in our 20 plus years experience purchasing Lexus models. Also finance rep Danny was outstanding. More

by San Diego customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Danny
Sep 25, 2021 -

Lexus San Diego responded

We are so pleased to read that our Sales Team was able to help you purchase a vehicle. We thank you for your business and appreciate this review.

September 20, 2021

Professional, courteous and attentive staff. Great customer service, clean and comfortable environment. The experience at this dealership makes the customer feel appreciated. More

by Quickdns
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam from technical support and his partner did a great job explaining the features of our new car. They were both very knowledgeable and professional.
Sep 21, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your excellent experience with Adam! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 20, 2021

good service very professional and timely manner scheduling, my first service 20k scheduled and i am fully satisfied, thank you so much More

by joni802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lorena vereda
Sep 21, 2021 -

Lexus San Diego responded

Joni, thank you so much for sharing your great review with Lorena! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

September 18, 2021

Routine maintenance all went well. The service rep reached me as soon as problem diagnosed. repsirs promptly made More

by Grafhr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 18, 2021 -

Lexus San Diego responded

We're so glad that our staff provided you with a positive service experience! Have a great day!

September 18, 2021

Very cordial and friendly staff. Good lounge amenities and location. Loaner car also a great plus More

by Pani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly P, Sean Weaver
Sep 19, 2021 -

Lexus San Diego responded

Hi Pani, Thank you for your positive review. We are thrilled you had a friendly and professional experience with our Service Department. We are looking forward to your next visit with us here at Lexus San Diego for any of your future automotive needs.

September 18, 2021

Mike, the service writer, went far beyond required to insure my car was serviced at minimum cost. He has been my service writer for many years and knows my two Lexi well. More

by Richelle Slater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Sep 20, 2021 -

Lexus San Diego responded

Hi Richelle, It is wonderful to know that our Service Department went above and beyond to ensure your satisfaction. Thank you for choosing Lexus San Diego and we look forward to working together in the future.

September 18, 2021

Great customer service. I always bring my vehicle here. Always clean and professional. Would recommend this place. More

by Kahley26393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 19, 2021 -

Lexus San Diego responded

Hi Richelle, It is wonderful to know that our Service Department went above and beyond to ensure your satisfaction. Thank you for choosing Lexus San Diego and we look forward to working together in the future.

September 17, 2021

They were Very courteous and helpful. They were efficient, getting me in and out very quickly. More

by Mapadilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keagan Johnson
Sep 18, 2021 -

Lexus San Diego responded

Glad to see that you enjoyed your visit. Thank you so much for your positive review. We are very happy to have you as part of the Lexus San Diego family.

September 17, 2021

Great service provided by experts. My car looks beautiful after service and is spotless. I will be returning for all services. More

by Jbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Sep 18, 2021 -

Lexus San Diego responded

Hi there, Your satisfaction means everything to us, so we are delighted to hear of your experience with our Service Department. Thank you for choosing Lexus San Diego and know that we are always here should you need us.

September 17, 2021

Lili Puente was absolutely professional courteous patient & friendly. Impressed by her & the rest of the wonderful service staff. I used to travel all the way from La Jolla to the El Cajon Lexus dealer but a More

by Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Sep 18, 2021 -

Lexus San Diego responded

We truly appreciate your review and business! We look forward to continuing to help you over the years to come.

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