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Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,307 Reviews of Lexus San Diego

July 02, 2022

Hello, Excellent Service For Me At 4970 Kearny Mesa Lexus, The Best & Michael Cain, Thanks !!! More

by Rosetta H Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 03, 2022 -

Lexus San Diego responded

Hi Rosetta, Thank you for sharing your five-star experience. We are delighted to learn that you received excellent service from our Service Department. We look forward to doing business with you again at Lexus San Diego.

July 01, 2022

Good customer service 2 hrs waiting is still okey Andy find way to always help If the service takes longer he is always Willing to offer loaner More

by Jhojho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 05, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego for your automotive servicing needs. It is always great to know that our Service Team is providing good customer care to our valued customers. We look forward to assisting you again.

June 30, 2022

Excellent service, very good communication with customers at every level. Very professional and respectful of clients. More

by ceyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Lily and Jordan - highest rating to each.
Jul 05, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that our team provided you with such a respectful and communicative experience. Until next time.

Jul 05, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that our team provided you with such a respectful and communicative experience. Until next time.

June 29, 2022

Friendly service on time, and very convenient, I will introduce to my friends Thanks you More

by tomle59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili puente , Sean Weaver
Jul 01, 2022 -

Lexus San Diego responded

Hello. Thank you for recommending us here at Lexus San Diego. We are glad to learn our team was able to take care of you and your vehicle efficiently while making the process convenient. If you have any further needs or questions, we will be happy to assist you.

June 29, 2022

Wonderful service from Lexus and my service advisor, Michael Cain!!! Michael always provides the best possible service, is extremely knowledgeable, and goes the extra mile. Thanks so much!!! More

by DAWN V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Jul 02, 2022 -

Lexus San Diego responded

Hi Dawn, we are so glad to learn that you had a wonderful service experience with us here at Lexus San Diego. Thank you for the amazing review and please don't hesitate to come back and see us!

June 29, 2022

Very courteous and professional staff and sales people. Great place. It’s the sixth car I’ve bought from this dealership so if I go More

by Bill matteson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna, Sean Weaver
Jul 01, 2022 -

Lexus San Diego responded

Hi Bill, thank you for taking the time to leave a review for us at Lexus San Diego. We're happy to have a loyal customer and we look forward to your next visit!

June 29, 2022

My 10,000 mile service visit was excellent; very efficient, comprehensive and friendly service and feedback. More

by Constance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 01, 2022 -

Lexus San Diego responded

Hi Constance, thank you for taking the time to leave a review for us at Lexus San Diego. We're happy we could meet your expectations! Our Service Team is available should you require any extra help.

June 29, 2022

My service manager was amazing and he made me feel like he really cared even though I was probably one of 30 people he saw that day. He also seemed to be sensitive to finances and made sure that he was not More

by Maureendhrty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Service Manager
Jul 01, 2022 -

Lexus San Diego responded

All of us here at Lexus San Diego are overjoyed to learn that you had such a superlative encounter with Lexus San Diego. We so very appreciate your preparing this great review. Thanks for your business.

June 28, 2022

The service reminders, appointments, online schedules and calls were amazing. Marco was excellent! He was personable, helpful, thorough and efficient. Customer service was extremely evident by all staff memb More

by Mpgrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Jun 30, 2022 -

Lexus San Diego responded

Hello. Lexus San Diego and our team is pleased to hear about your excellent and successful visit. Thank you for the amazing review and feedback. We are pleased to have you as a customer and value your business. We look forward to seeing you again soon.

June 28, 2022

Service was fast and friendly. I was in and out under twenty minutes with a loaner car. More

by michelleeec27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Jun 30, 2022 -

Lexus San Diego responded

We're glad that you were satisfied during your recent interaction with our Service Team. We are here and ready to help with any of your future vehicle needs at Lexus San Diego.

Jun 30, 2022 -

Lexus San Diego responded

We're glad that you were satisfied during your recent interaction with our Service Team. We are here and ready to help with any of your future vehicle needs at Lexus San Diego.

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