Back

Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

1,307 Reviews of Lexus San Diego

July 22, 2022

Excellent. Especially service coordinator andy amenta, who is one of the primary reasons why I have confidence in this dealership and whom I always trust to hel More

by jgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ament, andy
Jul 23, 2022 -

Lexus San Diego responded

Hello! Our team is glad to be told that you had a great experience with our Service Team here at Lexus San Diego. We are thankful for this heartfelt recommendation of our location. Thank you for being a valued customer.

Jul 25, 2022 -

jgoodwin responded

Terrific folks at Kearney Mesa Lexus led by Andy Amenta!

Jul 25, 2022 -

jgoodwin responded

Very helpful, professional and courteous team at Kearney Mesa Lexus lead by Andy Amenta.

July 22, 2022

It is reassuring to have such exemplary service close at hand! Thank you very much. More

by 4victoriaford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagen Johnson
Jul 23, 2022 -

Lexus San Diego responded

Hello! Thank you for taking the time to share your positive feedback and give us 5 stars here at Lexus San Diego. Come back and visit us any time, our team will always be here to provide you with exemplary service.

July 21, 2022

Have been very satisfied for many years. This visit was first time a negative was experienced: Without explanation, took a long time retrieving my vehicle. I had to ask twice. Consideri More

by David Schlafman
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 22, 2022 -

Lexus San Diego responded

Hi David, Thank you for your return business and we appreciate your positive review. We take on board your feedback about your wait time. If we can be of any further assistance then please contact us at Lexus San Diego.

July 21, 2022

Friendly, knowledgeable personnel; Excellent mechanics; comfortable waiting area/lounge; coffee machine, assortment of teas and snacks. More

by jeanne.ray49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan
Jul 22, 2022 -

Lexus San Diego responded

Hello dear customer, our team is delighted to provide you a friendly and knowledgeable experience. Thank you for the wonderful review of Lexus San Diego.

July 20, 2022

No waiting time and friendly staff. Good waiting area and good coffee. No car wash was a Nono. More

by luisjerezb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 21, 2022 -

Lexus San Diego responded

We are delighted to know your overall experience was good. Lexus San Diego strives to provide no wait time and friendly staff. We look forward to helping you with any future needs.

July 19, 2022

Great service and communication . However , I expected my car to be washed and it was not done More

by Cjvaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 23, 2022 -

Lexus San Diego responded

Hello, Thank you for your feedback. Unfortunately with the water shortages, we had to temporarily suspend car wash services. We thank you for your business and will hopefully return this benefit soon. Best regards, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

July 19, 2022

Everyone at Lexus San Diego is so nice and so helpful. They go out of their way to ensure my needs are met. More

by pxavier1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina
Jul 20, 2022 -

Lexus San Diego responded

We set high standards here at Lexus San Diego to ensure our customer's needs are always met. Our team would love to provide you with more helpful experiences.

July 17, 2022

Service is excellent. They have the option of making appointments with your service advisor and requesting a loaner car online or calling them. Due to the water shortage More

by d2w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Jul 19, 2022 -

Lexus San Diego responded

We are glad that your visit with our Service Team was excellent. Thank you for taking the time to share your thoughts on our online features and the car wash. We appreciate your business at Lexus San Diego.

July 15, 2022

Service writer, Michael Cain, is amazing! Super helpful, well informed and incredibly courteous! Took my car in for regular maintenence in the morning, picked it up early afternoon, super fas More

by Ligiamora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 17, 2022 -

Lexus San Diego responded

Hello, we are truly pleased to learn of the super fast, helpful, and courteous service you received from our Service Department here at Lexus San Diego and want to thank you for leaving us a wonderful five-star review.

July 15, 2022

I’ve used Kearney Mesa Lexus for many years and have always had very good service. The service rep’s are courteous, helpful and knowledgeable. More

by sharonstriker26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jul 15, 2022 -

Lexus San Diego responded

Hello, we appreciate your five-star review. We are glad to learn that you are consistently impressed with our Service Department. Thank you so much for being one of our valued guests, and we look forward to your next visit at Lexus San Diego.

...
60
...