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Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,307 Reviews of Lexus San Diego

October 16, 2022

The entire service experience from end to end at Lexus San Diego was thoroughly delightful. Andy Amenta is a rock star of a service consultant. More

by Tzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Oct 17, 2022 -

Lexus San Diego responded

Our entire Service Department is proud to provide you a delightful service experience. Thank you for leaving us here at Lexus San Diego such a kind review.

October 16, 2022

Andy was efficient and respectful of my time. Always a pleasure to to see Andy appreciate his desire to help me with my service. More

by Mary Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 19, 2022 -

Lexus San Diego responded

Mary, thank you for your high-star review. We're happy to know that your experience with our respectful Service Team here at Lexus San Diego is always pleasant. We strive to provide efficient and prompt service to our valued customers. We hope you have a wonderful day.

October 16, 2022

Good customer service , very friendly and helpful. Update service information very helpful. The waiting room coffee is good too. More

by marywu616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 19, 2022 -

Lexus San Diego responded

Mary, our friendly and helpful Service Team updates our customers on the job being done to keep you informed of what's going on. It was a pleasure working with you during your recent visit with Lexus San Diego. We're happy you enjoyed the waiting room and the coffee. Have a great day!

October 16, 2022

Michael Cain is a great service rep. Personable, honest. A pleasure to work with. Service always does a great job on a timely fashion More

by Louis Levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Oct 17, 2022 -

Lexus San Diego responded

Hello Louis, thank you so much for recognizing our great Service Department. We are so proud to serve you here at Lexus San Diego and are grateful for this wonderful review and feedback.

October 15, 2022

Happy with the service. Keep up with the good job. Although, not needed, the loaner vehicle could be issued with full tank of gas, to be returned with full tank also. More

by bhim_shrestha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kegan
Oct 18, 2022 -

Lexus San Diego responded

Lexus San Diego appreciates this wonderful review and recommendation. We are thrilled to have you as our customer and hope to see you again. Take care.

October 14, 2022

Excellent services - easy and fast - Ramon, my service the advisor is excellent at what he is doing More

by MHM & co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Quentiro, Sean Weaver
Oct 17, 2022 -

Lexus San Diego responded

Hello. It's great to read that we have easy, fast, and excellent service. Lexus San Diego appreciates your five-star review. Thank you.

October 13, 2022

We received fast and reliable service. The price is reasonable and we are satisfied. Andy in Service Department did a great job! More

by Yan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sean Weaver
Oct 15, 2022 -

Lexus San Diego responded

Hi, thank you so much for sharing your positive review about us here at Lexus San Diego. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 13, 2022

I be was well taken care of by Andy. He provided me with a courtesy car and kept in the loop as to how long the service would take. More

by Joyce Aftahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sean Weaver
Oct 16, 2022 -

Lexus San Diego responded

Thank you for the wonderful feedback, Joyce. Here at Lexus San Diego, our Service Team takes pleasure in rendering an exceptional experience for all our guests. For any additional assistance, please feel free to contact us anytime. Have a pleasant day.

October 12, 2022

Awesome experience, as always! Shout out to Michael Cain for his great customer service!!! Thank you! More

by DAWN V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Oct 14, 2022 -

Lexus San Diego responded

Lexus San Diego is thrilled you had a great time during your visit, Dawn. We sure hope to see you again. Take care.

October 12, 2022

Fast, prompt, and courteous service. Consistent in dependability and first class service. Transparent and timely communication for costs, required service, and recommended follow up. More

by jfisher4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan, Sean Weaver
Oct 14, 2022 -

Lexus San Diego responded

Thank you so much for your great review and visit to Lexus San Diego. It's wonderful to know that we could make your servicing something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your experience.

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