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Lexus San Diego

San Diego, CA

4.9
1,435 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,435 Reviews of Lexus San Diego

September 18, 2025

Advisor and staff always does a good job and taken care of. Would recommend anytime. More

by iamwhatiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Sep 18, 2025 -

Lexus San Diego responded

Thank you for your recommendation. We're glad our team could provide a positive experience for you at Lexus San Diego. Take care.

September 17, 2025

AC not working after radiator replaced. Now I have to take it back to get that corrected. No happy! More

by barbara
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Oct 09, 2025 -

Lexus San Diego responded

Hello Barbara, Your feedback is important to us, and we aim to deliver exceptional service to all our customers. I’d appreciate the chance to discuss your radiator replacement. Please contact me at your earliest convenience. Thank you, Tom Phillips Fixed Operations Director Lexus San Diego tphillips@penskeautomotive.com

September 16, 2025

Lexus San Diego Service Department was friendly, knowledgeable and extremely helpful!!! From check in to pick up they are the best! More

by Kspencer
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Sep 23, 2025 -

Lexus San Diego responded

We're pleased to hear you had a positive experience with our service department. Thank you for the kind words about Lexus San Diego. We appreciate your feedback and support.

September 16, 2025

I find the service department to be very helpful. Every one is friendly, respectful and professional. Service maintenance and repaIrs needed are explained clearly. More

by 5786kenworthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Sep 17, 2025 -

Lexus San Diego responded

We're pleased that our service department made a positive impression. Thanks for acknowledging our efforts at Lexus San Diego.

September 14, 2025

My service experience was exceptional. They were timely with completing the work. My advisor Lili was professional More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili
September 10, 2025

I can’t say enough about my incredible experience at Lexus San Diego. After dealing with shady, pushy, and unprofessional dealerships for months this place was like night and day. I drove four hours More

by Claudia.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Mikhael, Tyler Kalevitch
September 10, 2025

I arrived for my appointment and met my service advisor relatively quickly, waited less than 15 minutes. My loaner car was ready when my paperwork was done. More

by myt65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili
Sep 10, 2025 -

Lexus San Diego responded

Thank you for sharing your experience with Lexus San Diego. We're glad our team was able to assist promptly.

September 10, 2025

They are friendly, and helpful , so that makes them awesome, they take care of you like family and meet all your expectations More

by Jrm6228rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto
Sep 10, 2025 -

Lexus San Diego responded

Thank you for sharing your feedback about our team at Lexus San Diego. We wish you well and hope the positive experiences continue.

September 09, 2025

Easy to schedule an appointment, quick service, recommended what was needed, no pressure, service rep was very nice and easy to work with More

by Davevsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Sep 09, 2025 -

Lexus San Diego responded

We appreciate your positive feedback and are glad to hear about your smooth experience with scheduling and service. Thanks for recommending us.

September 09, 2025

No pressure to buy. Full disclosure. Excellent service. Good feelings after purchase.. I would highly recommend this Lexus dealership. More

by Jack White
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nebil Sado, Deanna Kehler, Sean Weaver
Sep 10, 2025 -

Lexus San Diego responded

Thank you for recommending Lexus San Diego. We're happy to hear you had a positive experience with us and hope you continue to enjoy your purchase.

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