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Lexus San Diego

San Diego, CA

4.9
1,232 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,232 Reviews of Lexus San Diego

July 08, 2020

I have taken my car to this service facility for over 15 years. They always take good care of me. Good service consistency I appreciate the loaner each time More

by janetsells
Recommend Dealer
Yes
Employees Worked With
Marco martinez, Sean Weaver
Jul 09, 2020 -

Lexus San Diego responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership! Safe travels!

July 03, 2020

I had received easy, quick, and great service from Kernymesa Lexus. Keep up all the good works! Thanks for providing your great service to a happy customer. More

by thuan
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 03, 2020 -

Lexus San Diego responded

Speedy and excellent services are something we strive to provide. Thanks for sharing your happiness and review for us, Thuan!

July 03, 2020

Fuel recall Andy was very kind and helpful. In this time of the coronavirus, he was concerned to expedite each visit (drop off and pick up) as quickly as possibl More

by halebarbsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jul 04, 2020 -

Lexus San Diego responded

Thank you for the great review. We will be sure to thank Andy for providing you with excellent service. We look forward to working with you again.

July 02, 2020

Visit was for 150K-mile service. Service Consultant Andy Amenta was great. My only concern is that someone took my face shield. That said, whoever took it or any item in the car that's being serviced there More

by cece.a.sahagun
Recommend Dealer
Yes
Employees Worked With
Andy Amenta - Service Consultant, Sean Weaver
Jul 03, 2020 -

Lexus San Diego responded

Cece, Thank you so much for your feedback regarding the service. I am sorry to hear about your missing face shield. Given the opportunity, I would like to speak with you about your experience. Please email me at fpierce@penskeautomotive.com. ​ Sincerely, ​ Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

July 02, 2020

Timely, respectful, thorough, professional, personal, exceptional, engaging, friendly, etcAndy was superb, as were the others I dealt with, waiting room excellent, car wash impeccably clean More

by Slevine
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 03, 2020 -

Lexus San Diego responded

We are super appreciative of each and every single compliment. Thank you so much and we look forward to the next time we can work with you!

July 01, 2020

Excellent service,well organized, courteous and very helpful. Bravo Zulu! Everyone did a good job, they know how to apply their skills and deserve everything I said. More

by ericadinig
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
Jul 02, 2020 -

Lexus San Diego responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

July 01, 2020

Sadeer was amazing! He helped me every step of the way! When I called other dealerships they sounded like I was bothering them. Another Lexus dealership tried to make me feel guilty When I didn’t purchase More

by Socoevans
Recommend Dealer
Yes
Employees Worked With
Sadeer, Sean Weaver
Jul 02, 2020 -

Lexus San Diego responded

Thank you for the amazing review. We will be sure to thank Sadeer for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 01, 2020

My 2010 Lexus has been serviced at Lexus San Diego since purchase. Always excellent service. Always satisfied. Would highly recommend this dealer to anyone. Would purchase from this dealer More

by rsdgil
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, service writer
Jul 02, 2020 -

Lexus San Diego responded

We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 30, 2020

Love this place! Wish for food options to be allowed in waiting room... miss that! Otherwise excellent to get hand washed vm car back and clean bill of health! More

by PS
Recommend Dealer
Yes
Employees Worked With
Marco
Jul 01, 2020 -

Lexus San Diego responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

June 28, 2020

Amazing service experience. Michael Cain and everyone there is professional and courteous and kind. I always know that everything will be taken care of and my care will come back looking great! More

by Dana.young
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
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