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Lexus San Diego

San Diego, CA

4.9
1,232 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,232 Reviews of Lexus San Diego

December 02, 2023

Dealership seems to be weighted towards giving customers the best deals it can. Plus transactional process was the fastest I’ve been involved with. More

by ochidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 02, 2023 -

Lexus San Diego responded

We appreciate your recognition of the fair deals at Lexus San Diego and our efficient transaction process. We value your positive feedback.

December 01, 2023

Pleasant surprise from Lexus Service. My car has been taking care relatively fast and when I check all service was OK! More

by Alexandrescu_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina, Sean Weaver
Dec 01, 2023 -

Lexus San Diego responded

We appreciate your positive feedback about Lexus San Diego Service. We're glad to hear we met your expectations with our expedited service quality. Thank you for choosing us for your auto needs.

December 01, 2023

Liars they promise 110% for your car Blue Book value they gave me 30% less than BBK. 11.21.23 Purchase the car! NX450h+, I love it. Shame on them for that big lie that is advertised on the building, in the s More

by Alexandrescu_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown person by management desk
Dec 02, 2023 -

Lexus San Diego responded

Hello, Your feedback is of utmost importance to us here at Lexus San Diego, and I would appreciate the opportunity to speak with you to address your car-buying experience. Please reach out to me at your earliest convenience so we can further discuss this matter. Thank you, Beatriz Aguirre Executive Assistant to Gary Palmer, GM Process Improvement Manager Lexus San Diego baguirre@penskeautomotive.com 858-430-3609

December 01, 2023

The reason I gave you only 3star is because the manager that give me a value on my trade car 30% below the BBK. I succeeded to sell my old car two days later for 110% BBK value. But this was not from Lexus More

by Alexandrescu_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown management desk 11.21.23
Dec 13, 2023 -

Lexus San Diego responded

Hello, We sincerely appreciate you taking the time to provide your feedback. I would like to speak with you regarding the quote you received for your trade-in. If you would like to discuss this further, please feel free to contact me at your earliest convenience. Thank you, Beatriz Aguirre Executive Assistant to Gary Palmer, GM Process Improvement Manager Lexus San Diego baguirre@penskeautomotive.com 858-430-3609

November 30, 2023

I bought my '24 Lexus RX 350 and had a great buying experience in this Kearny Mesa dealership. My salesman Victor and Manager Adel worked with my budget and gave me a great deal. Finance manager Danny More

by Ivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor, Adel, Danny
Nov 30, 2023 -

Lexus San Diego responded

It's good to know that Lexus San Diego could make your '24 Lexus RX 350 purchase so positive and efficient. Glad Victor, Adel, and Danny were able to effectively guide you during the process. We deeply appreciate your recommendation!

November 30, 2023

I worked with,Wally. He was knowledgeable, And efficient. He treated me with respect and kindness and made sure I got what I wanted. More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 30, 2023 -

Lexus San Diego responded

We appreciate your positive words about the knowledgeable and efficient service at Lexus San Diego. It’s great to know you felt treated with respect and kindness during your visit.

November 30, 2023

Superb and sincere service provided by Vidal. Purchased our Lexus vehicles from Vidal . Will purchase again from him in the future. Thank you. More

by wmatanza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidal
Nov 30, 2023 -

Lexus San Diego responded

Your recognition of our sincere service and intent to return speaks volumes, thank you. The Lexus San Diego team values your business. We look forward to assisting with future vehicle purchases.

November 28, 2023

It was an excellent relationship and experience doing business with Wally at the Lexus Kearny Mesa/San Diego! More

by ipharper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally
Dec 08, 2023 -

Lexus San Diego responded

Thank you for highlighting your positive experience at Lexus San Diego with Wally. We appreciate your feedback on our business relationship.

November 17, 2023

Knowledge of the product and current market. Understanding the client “wants” very easy to negotiate. I am very please with the results, although I have a due bill, I hope everything will be as More

by almarosabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 18, 2023 -

Lexus San Diego responded

Thank you for sharing this positive review of your experience with our Sales Team here at Lexus San Diego. We enjoyed reading how our team delivered a smooth purchasing process for you. Your feedback is greatly appreciated and we hope to do business with you again in the future. Take care.

November 10, 2023

Great job explaining the difference in vehicles prior to sale. Following purchase Richard spent considerable time explaining vehicle operation and help setting the vehicle’s systems up. Also very courteous More

by Jmlindsay@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Holster, Sean Weaver
Nov 11, 2023 -

Lexus San Diego responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It is elating to learn that our Sales Department spent the time to explain the differences in the vehicles and helped set up your new purchase. Please let us know if you have any further questions and thank you again for choosing Lexus San Diego.

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