Back

Lexus San Diego

San Diego, CA

4.9
1,324 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

1,324 Reviews of Lexus San Diego

May 15, 2025

The service department staff was friendly and efficient. Great communication and service department. Thank you More

by CYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
May 15, 2025 -

Lexus San Diego responded

We're grateful for your kind words about our service department at Lexus San Diego. Thank you for choosing us.

May 12, 2025

I have had a great experience each time I have come to Lexus. Everyone is friendly and helpful. I was updated when my vehicle was ready, and Lauran Street was great and took care of all my needs. More

by hollyham77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauran Street , Sean Weaver
May 12, 2025 -

Lexus San Diego responded

We're pleased our team could meet your needs and provide you with a great experience. Thank you for choosing Lexus San Diego.

May 09, 2025

From the service advisor to the IT personnel the service and customer service we experienced were outstanding. I could have given them a five star for the technical problems my vehicle had been experiencing More

by geomen54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica & Kevin
May 09, 2025 -

Lexus San Diego responded

We appreciate your feedback and are pleased that you had a positive experience with our team. If there’s anything we can do to address those technical issues, feel free to contact us at Lexus San Diego.

May 08, 2025

Not a customer friendly environment. Impatient service advisor. They won’t tell you what they did on your car unless you insist on asking. They only call you once, if you didn’t hear the More

by Songfan99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Martinez
May 11, 2025 -

Lexus San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the level of communication and customer service you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Tom Phillips Fixed Operations Director Lexus San Diego tphillips@penskeautomotive.com

May 08, 2025

Staff professional and friendly. Service was done quickly. Comfortable waiting area. Appointment was quick. Over all pleasant experience. More

by almaaesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy almenta
May 08, 2025 -

Lexus San Diego responded

Thank you for sharing your experience with us at Lexus San Diego. We're glad you found the service efficient and enjoyed our waiting area. Wishing you safe travels ahead.

May 06, 2025

Andy was my best friend throughout the whole service experience. From my arrival with check in, explanation of service, and pick up. He definitely went above and beyond. He even went do far as to help More

by Vincentjudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 06, 2025 -

Lexus San Diego responded

Our team is dedicated to providing exceptional service. It's great to hear you had a positive experience with us at Lexus San Diego. Thanks for sharing your thoughts and support.

May 05, 2025

Marco M. In the service is very professional and helpful. Always seems to help with curtesy and a smile More

by Vraj Pharmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
May 05, 2025 -

Lexus San Diego responded

Thank you for sharing your experience. Our team strives to provide professional and friendly service at Lexus San Diego.

May 03, 2025

Professional and knowledgeable sales person (Kandu), streamlined experience while at dealership. I would recommend this dealership. More

by Allimag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kandu
May 03, 2025 -

Lexus San Diego responded

Thank you for recommending us. Our team is glad to offer a streamlined experience.

May 03, 2025

Always very polite and answered all our questions concerning the vehicles that we inquired about. More

by jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen, Tyler
May 04, 2025 -

Lexus San Diego responded

Thank you for your positive feedback. We're glad our team could assist with your vehicle inquiries at Lexus San Diego.

May 02, 2025

We wokred with Kandu and he was great. An easy deal and very knowledgeable person. More

by Kirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 02, 2025 -

Lexus San Diego responded

We're glad our team provided you with a smooth and informative experience. Thank you for choosing Lexus San Diego.

1
...