
Lexus San Diego
San Diego, CA
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1,324 Reviews of Lexus San Diego
I have had a great experience each time I have come to Lexus. Everyone is friendly and helpful. I was updated when my vehicle was ready, and Lauran Street was great and took care of all my needs. Lexus. Everyone is friendly and helpful. I was updated when my vehicle was ready, and Lauran Street was great and took care of all my needs. More
From the service advisor to the IT personnel the service and customer service we experienced were outstanding. I could have given them a five star for the technical problems my vehicle had been experiencing and customer service we experienced were outstanding. I could have given them a five star for the technical problems my vehicle had been experiencing. Minor issues but so annoying for us. But overall one of the best car services we’ve encountered! More
Not a customer friendly environment. Impatient service advisor. They won’t tell you what they did on your car unless you insist on asking. They only call you once, if you didn’t hear the Impatient service advisor. They won’t tell you what they did on your car unless you insist on asking. They only call you once, if you didn’t hear their call, they will not call you again. More
Staff professional and friendly. Service was done quickly. Comfortable waiting area. Appointment was quick. Over all pleasant experience. Service was done quickly. Comfortable waiting area. Appointment was quick. Over all pleasant experience. More
Andy was my best friend throughout the whole service experience. From my arrival with check in, explanation of service, and pick up. He definitely went above and beyond. He even went do far as to help experience. From my arrival with check in, explanation of service, and pick up. He definitely went above and beyond. He even went do far as to help me find my keys. He kept me in the loop during service and then he made sure I was good to go. I hope Andy works with me every time I get service. More