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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,229 Reviews

1,229 Reviews of Lexus Of Sarasota - Service Center

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May 22, 2023

Jason is great. Really disappointed in the change of charging to pick up vehicle valet service it is very hard with our schedule to bring the vehicle out and that wa More

by KBLANTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We appreciate your business and hope we can continue to improve your experience in future visits. We appreciate you!

May 22, 2023

The collision department was great the young lady at the desk and Tony were very professional. Brad also was also very helpful. I would highly recommend the collision dept More

by KHAVERLOCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Brad. The receptionist
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota!

May 22, 2023

It was an unscheduled visit about flat tire and my visit was efficient and under 1 hr More

by pam607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

I am glad we were able to take care of you! Thank you for choosing Lexus of Sarasota.

May 21, 2023

First service at this location. Everything went smoothly and I was out even before the arranged time. More

by DALTSHULSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Welcome to Lexus of Sarasota, I am so glad we were able to provide a great first experience with our dealership. We look forward to servicing you in the future. Thank you!

May 21, 2023

Always a great experience. The crew at Sarasota Lexus never disappoint. From the moment I’m greeted to the moment that my car is completed. More

by ed.acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota! We appreciate you.

May 21, 2023

Very comfortable atmosphere. Friendly staff with the focus on efficiency. The customer is made to feel special. More

by Lpropps@tampabay.rr.com
Recommend Dealer
Yes
Employees Worked With
Roberto
May 27, 2023 -

Lexus Of Sarasota responded

Our goal is to always make our guest feel comfortable and appreciated, I am so glad we were able to achieve this with you. Thank you for choosing Lexus of Sarasota!

May 21, 2023

Appreciate the clarification and excellent service from Valentina. No issues with my Lexus after my service . More

by Wc72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to share your feedback with us, we apologize our pricing did not meet your expectations. I am happy to discuss these concerns with you further, please reach out to me at kmcallister@lexusofsarasota.com . Thank you again. - Kelly McAllister, Guest Relations Coordinator at Lexus of Sarasota

May 21, 2023

Roberto was respectful and prompt even though person who greeted me at the drie drop off told me I was an hour early…perhaps that person looked at the wrong name because I checked my confirmation email when More

by SSTASIAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for providing us with this excellent feedback, we apologize for any confusion during your check in process. We appreciate your patience and hope to continue to better serve you in the future! Thank you again, we appreciate you!

May 21, 2023

Great service total satisfaction so happy Thank you so much. I appreciate you and the service team and my services advisor Debbie very much. More

by Lauren Koken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis, Todd Thoma
May 25, 2023 -

Lexus Of Sarasota responded

Total satisfaction is our goal with every guest that comes through our dealership, I am so happy we were able to successfully reach that goal during your visit! We appreciate you Lauren, thank you for continuing to choose Lexus of Sarasota!

May 21, 2023

Joey very professional and helpful. Front desk also. Car done on time and cleaned. Excellent More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Huynh
May 25, 2023 -

Lexus Of Sarasota responded

We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

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