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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews
Call Service Center (941) 924-3040

1,227 Reviews of Lexus Of Sarasota - Service Center

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May 22, 2023

Service has been awesome so far. My last review here was after a difficult experience on the sales side and only 1 star . They've stepped up their game.. I'll give them a shot ne More

by Dlawson9430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gruendl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota. I am disappointed to hear you had a difficult experience with our sales department, I hope we continue to improve and provide even better service in your future visits. We appreciate you!

May 21, 2023

Always a great experience. The crew at Sarasota Lexus never disappoint. From the moment I’m greeted to the moment that my car is completed. More

by ed.acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota! We appreciate you.

May 21, 2023

First service at this location. Everything went smoothly and I was out even before the arranged time. More

by DALTSHULSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lexus Of Sarasota responded

Welcome to Lexus of Sarasota, I am so glad we were able to provide a great first experience with our dealership. We look forward to servicing you in the future. Thank you!

May 21, 2023

Jason Lewis is exceptional he has helped me with an order for a body panel that I had waited on for over 6 months More

by CLOEWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all gone unfortunately
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for your patience, we are happy it all worked out! We appreciate loyal customers like you.

May 21, 2023

Joey very professional and helpful. Front desk also. Car done on time and cleaned. Excellent More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Huynh
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May 25, 2023 -

Lexus Of Sarasota responded

We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

May 21, 2023

Great service total satisfaction so happy Thank you so much. I appreciate you and the service team and my services advisor Debbie very much. More

by Lauren Koken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Thoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis
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May 25, 2023 -

Lexus Of Sarasota responded

Total satisfaction is our goal with every guest that comes through our dealership, I am so happy we were able to successfully reach that goal during your visit! We appreciate you Lauren, thank you for continuing to choose Lexus of Sarasota!

May 21, 2023

Appreciate the clarification and excellent service from Valentina. No issues with my Lexus after my service . More

by Wc72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to share your feedback with us, we apologize our pricing did not meet your expectations. I am happy to discuss these concerns with you further, please reach out to me at kmcallister@lexusofsarasota.com . Thank you again. - Kelly McAllister, Guest Relations Coordinator at Lexus of Sarasota

May 21, 2023

Roberto was respectful and prompt even though person who greeted me at the drie drop off told me I was an hour early…perhaps that person looked at the wrong name because I checked my confirmation email when More

by SSTASIAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for providing us with this excellent feedback, we apologize for any confusion during your check in process. We appreciate your patience and hope to continue to better serve you in the future! Thank you again, we appreciate you!

May 21, 2023

Quick service in and out. Good wifi and seating area where I could work quietly. More

by darrylbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for your excellent review!

May 21, 2023

Very comfortable atmosphere. Friendly staff with the focus on efficiency. The customer is made to feel special. More

by Lpropps@tampabay.rr.com
Recommend Dealer
Yes
Employees Worked With
Roberto
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May 27, 2023 -

Lexus Of Sarasota responded

Our goal is to always make our guest feel comfortable and appreciated, I am so glad we were able to achieve this with you. Thank you for choosing Lexus of Sarasota!

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