Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews
Call Service Center (941) 924-3040

1,227 Reviews of Lexus Of Sarasota - Service Center

Sort by
May 22, 2023

Jason is great. Really disappointed in the change of charging to pick up vehicle valet service it is very hard with our schedule to bring the vehicle out and that wa More

by KBLANTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We appreciate your business and hope we can continue to improve your experience in future visits. We appreciate you!

May 22, 2023

Lexus is knowledgeable about my car. After dealing with Jason Peters for many (approx. 15 years) car repairs. I know he honerably represents Sarasota Lexus and me. More

by JWINK222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for being such a loyal customer with Lexus of Sarasota! We can not thank loyal customers like you enough. We hope to keep up the excellent service for 15 more years, thank you!

May 22, 2023

Courteous and professional, they have serviced my wife’s and my cars since 1998. I trust the quality of their work. More

by HANKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Wow, thank you for choosing Lexus of Sarasota time and time again! We would not be successful if it wasn't for loyal customers like you. We really appreciate you and will work to uphold this level of excellence for all your future services.

May 22, 2023

They don’t check something the I said , idk why I need to go and see what’s going on w my Lexus , I need More

by ROSAMARIAMELERO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide your feedback. If you would like to discuss your concerns further, I am happy to address any concerns you may have. Thank you! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

May 22, 2023

Excellent, completed work on time as committed to, as original promised. Car wash washed and cleaned when returned. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Paul, thank you for choosing Lexus of Sarasota and taking the time to leave us a great review!

May 22, 2023

Very professional and polite. Pleasant environment while waiting for service to be completed. Everyone is super friendly. More

by JOHNRYEAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023

Very professional, it is great having a service manager who knows me and my cars More

by ED.GAILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Ed, thank you for the excellent review! We appreciate you.

May 22, 2023

I Don't understand what you need to know about my visit. I believe it was an oil Change, and I think I Had the windshield wipers changed. All went well More

by waippersbach
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Peters
Report | Print
May 22, 2023

No Don't serve cookies before noon. Bring back bagels every day not just Saturday Bye More

by skstraus
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with feedback on your experience with Lexus of Sarasota.

May 22, 2023

Service was good. I would have liked to book a loaner car online when I booked my service. It only gave me the choice of paying for a rental. I worked out getting a More

by MMICALLEF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We are always looking to improve and that would not be possible without guest like you, we appreciate you!

1
...
7
8
9
...
123