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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,229 Reviews
Call Service Center (941) 924-3040

1,229 Reviews of Lexus Of Sarasota - Service Center

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May 24, 2023

Great experience, my salesperson Patrick was very knowledgeable on the vehicle I was looking for. I would recommend checking out the dealer. More

by locknkey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Franzinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Chartrand, Jor Cha, Dia Cha
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota! I am happy to hear Patrick was able to make your experience enjoyable!

May 23, 2023

After a nail punctured my tire, Tim, my service advisor arranged for me to be on my way in less than 40 minutes, allowing me to get to a critical appointment in time. Many thanks to both Tim and the mechan More

by CHETPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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May 27, 2023 -

Lexus Of Sarasota responded

I am happy we were able to help! Thank you for the excellent review.

May 23, 2023

Good service and Good communication. Really appreciate the video from the technician. Also Tim does a Great Job. More

by KAREN_CAPP62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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May 27, 2023 -

Lexus Of Sarasota responded

Karen, thank you for choosing Lexus of Sarasota. I am happy to hear you appreciated the video from your service technician, we are doing our best to provide the most seamless experience possible every visit. Thank you!

May 23, 2023

Jason is excellent with customer service. Lexus of Sarasota has been great with service and we would recommend them. More

by LorraineS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

Lorraine, your excellent review means so much to us. Thank you for choosing Lexus of Sarasota!

May 23, 2023

Issue with tire was fixed. Car was washed. Everything was done satisfactorily. Tanner was great to work with - he kept me apprised of the car's status and clearly explained wha More

by M
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel
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May 27, 2023 -

Lexus Of Sarasota responded

I am happy to hear we were able to efficiently take care of the problem. Thank you for choosing Lexus of Sarasota and taking the time to leave us a positive review!

May 22, 2023

No Don't serve cookies before noon. Bring back bagels every day not just Saturday Bye More

by skstraus
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with feedback on your experience with Lexus of Sarasota.

May 22, 2023

I live in NW Bradenton and Phil was kind enough to have my car delivered. This is one of the many reasons I keep coming back. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Millis
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota time and time again. We appreciate our loyal customers!

May 22, 2023

Jason Peters is the best customer service person I’ve ever had in over 50 years of owning cars. More

by ALLEN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

We are so lucky to have someone as hardworking and personable as Jason Peters on our team. Thank you for choosing Lexus of Sarasota!

May 22, 2023

Courteous and professional, they have serviced my wife’s and my cars since 1998. I trust the quality of their work. More

by HANKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Wow, thank you for choosing Lexus of Sarasota time and time again! We would not be successful if it wasn't for loyal customers like you. We really appreciate you and will work to uphold this level of excellence for all your future services.

May 22, 2023

They don’t check something the I said , idk why I need to go and see what’s going on w my Lexus , I need More

by ROSAMARIAMELERO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide your feedback. If you would like to discuss your concerns further, I am happy to address any concerns you may have. Thank you! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

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