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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews

1,227 Reviews of Lexus Of Sarasota - Service Center

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May 23, 2023

Issue with tire was fixed. Car was washed. Everything was done satisfactorily. Tanner was great to work with - he kept me apprised of the car's status and clearly explained wha More

by M
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel
May 27, 2023 -

Lexus Of Sarasota responded

I am happy to hear we were able to efficiently take care of the problem. Thank you for choosing Lexus of Sarasota and taking the time to leave us a positive review!

May 23, 2023

Good service and Good communication. Really appreciate the video from the technician. Also Tim does a Great Job. More

by KAREN_CAPP62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

Karen, thank you for choosing Lexus of Sarasota. I am happy to hear you appreciated the video from your service technician, we are doing our best to provide the most seamless experience possible every visit. Thank you!

May 23, 2023

After a nail punctured my tire, Tim, my service advisor arranged for me to be on my way in less than 40 minutes, allowing me to get to a critical appointment in time. Many thanks to both Tim and the mechan More

by CHETPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

I am happy we were able to help! Thank you for the excellent review.

May 22, 2023

I live in NW Bradenton and Phil was kind enough to have my car delivered. This is one of the many reasons I keep coming back. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Millis
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota time and time again. We appreciate our loyal customers!

May 22, 2023

Had been waiting 4- years for recalled interior parts. One call to Kipp and I had them in a week. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Millis
May 27, 2023 -

Lexus Of Sarasota responded

I am so happy to hear Kipp helped get your situation resolved! Thank you for choosing Lexus of Sarasota!

May 22, 2023

Jason Peters is the best customer service person I’ve ever had in over 50 years of owning cars. More

by ALLEN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

We are so lucky to have someone as hardworking and personable as Jason Peters on our team. Thank you for choosing Lexus of Sarasota!

May 22, 2023

Tim, my service coordinator, is the greatest. Very fast and efficient in processing and had a service loaner ready for me. Car was ready to go when I arrived Saturday morning. More

by ROD.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

Tim is the greatest! Thank you for your excellent review, we appreciate you!

May 22, 2023

The collision department was great the young lady at the desk and Tony were very professional. Brad also was also very helpful. I would highly recommend the collision dept More

by KHAVERLOCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Brad. The receptionist
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota!

May 22, 2023

It was an unscheduled visit about flat tire and my visit was efficient and under 1 hr More

by pam607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

I am glad we were able to take care of you! Thank you for choosing Lexus of Sarasota.

May 22, 2023

Great service as usual. And communication about recommendations and costs were very prompt and complete. More

by CUSICKPAT
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for the outstanding review!

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