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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews
Call Service Center (941) 924-3040

1,227 Reviews of Lexus Of Sarasota - Service Center

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May 26, 2023

They were courteous, professional, and efficient. Things were explained to me, in a clear, understandable manner. More

by CINDY2CATS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

Cindy, thank you for choosing Lexus of Sarasota! You described your visit exactly how we strive to be; courteous, professional and efficient. We appreciate you and your excellent review.

May 25, 2023

I was very happy with the last service at Sarasota Lexus. Lisa was very helpful laying out the 50k service.. Car was done in the timeframe she gave me. I would definitely use the dealer service and Lisa agai More

by CSERVIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

I am so happy to hear you had such a positive experience with us. Thank you for choosing Lexus of Sarasota!

May 25, 2023

Excellent customer handling and discussions. Nice to be here. I’m very happy with my purchase More

by Zoya Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Levando
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May 25, 2023

Great service friendly service everything is working well and repaired . Nothing more to say thanks More

by AMBROSE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis, Joey Huynh, Valentina Warren
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May 25, 2023

I was waiting for 3 hours for the service to be completed, before it took less than an hour for the same service. More

by Alex KABAKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valentina Warren
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May 27, 2023 -

Lexus Of Sarasota responded

Alex, I appreciate you taking the time to provide us with this feedback. We are always looking for areas of improvement, thank you for your patience with us. I hope we are able to better serve you during your next visit. Thank you!!

May 24, 2023

Great experience, my salesperson Patrick was very knowledgeable on the vehicle I was looking for. I would recommend checking out the dealer. More

by locknkey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Franzinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Chartrand, Jor Cha, Dia Cha
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota! I am happy to hear Patrick was able to make your experience enjoyable!

May 24, 2023

Very professional and on time. Explained everything to me. Very comfortable waiting area with coffee More

by JEFFSHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

I am happy to hear you had an enjoyable visit to Lexus of Sarasota. Thank you for coming in and for sharing your positive experience!

May 24, 2023

Dealer too busy early to mid morning. Need better system o process people as they drive up for service. More

by Rvp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We are constantly striving to improve, and I hope we can better serve you in the future!

May 24, 2023

Minor service. I waited for car. Took about 2.5 hours for the service to be completed…LLP Ger than projected. Car was clean. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Huynh
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Barbara, thank you for providing us with feedback on your recent visit to Lexus of Sarasota. We appreciate your patience as we work to constantly improve. Thank you!

May 23, 2023

Jason is excellent with customer service. Lexus of Sarasota has been great with service and we would recommend them. More

by LorraineS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Lorraine, your excellent review means so much to us. Thank you for choosing Lexus of Sarasota!

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