1,227 Reviews of Lexus Of Sarasota - Service Center
The professionalism and level of care I have come to expect from Lexus of Sarasota is nothing short of excellent. From the moment I arrive through the end of the service appointment, everyone is courteo expect from Lexus of Sarasota is nothing short of excellent. From the moment I arrive through the end of the service appointment, everyone is courteous, kind, and customer focused. More
I was there 4 days in a row for issues. They’re for vacation. Usually you pick up the car and return it. Finally after 4th time they offered to send someone to my home in Bradenton. He They’re for vacation. Usually you pick up the car and return it. Finally after 4th time they offered to send someone to my home in Bradenton. He was the best there can be. Loved him. He was my savior. Thank you. Cindy Buckreus Owner of 5 Lexuses for 25 yrs. Dayton Lexus in Ohio More
I have purchased two cars from Lexus of Sarasota. For the most part my experience has been good. I did run into some not so great agents. This dealership is in need of quality sales people! Also duri For the most part my experience has been good. I did run into some not so great agents. This dealership is in need of quality sales people! Also during my last visit Saturday I encountered a rude young lady who works in the office. (Not the one who checKed me out. She was very professional. On the positive side... I really enjoy working with Tim Eldridge in the service department. He is a great guy to work with and very professional. Overall a positive experience. More
I've been a loyal customer & it's because of my relationships at the dealership relationships at the dealership More
I took this before & Lexus wouldn't allow it to post. Jozef Trzos is the poster child for xxxxxxx car salesman. Lexus has an internal scam where they gouge your credit score & annihilate you on intere Jozef Trzos is the poster child for xxxxxxx car salesman. Lexus has an internal scam where they gouge your credit score & annihilate you on interest rates. Also, they stole the car mats, rear cover & are trying to give me only one key. Lexus will try to keep this from posting. Problem for Lexus is there's other ways to post this. More
Thanks to Ricardo for his help with replacing my 2018 RX 450 due to an accident. He was patient, knowledgeable, cared for my wife and I during the few hours without transportation. He called to offer help d 450 due to an accident. He was patient, knowledgeable, cared for my wife and I during the few hours without transportation. He called to offer help during his days off, checked with collision shop then reported back to me explaining their delay for not reporting to insurance adjuster. The final result was we have purchased a 2019 RX 450h to travel back to Minnesota. When the collision shop completes repairs. I will drive it back to Minnesota then transfer to my daughter and son in law who need to replace a 2010 RX450h. Ricardo was always concerned first of our wellbeing then replacing the vehicle to return to Duluth, Mn. Ricardo is a talented and a great representative for the dealership's goal of excellence in performance. Also compliments to others on the team, Jospeh and Sergy Bob Owen More
I've owned my 2017 lexus for over 3 years and leased it the first 3 years. I had great experience with Wilde lexus of Sarasota all 6 years. Sincerely Sally Terpsma the first 3 years. I had great experience with Wilde lexus of Sarasota all 6 years. Sincerely Sally Terpsma More
Very happy with the service we receive there. We really enjoy working with Lisa, very professional and very knowledgeable. We really enjoy working with Lisa, very professional and very knowledgeable. More
Service was exceptional and as promised. It was a very simple problem, and addressed very professionally and expeditiously. My first time at the service center having just moved to the area It was a very simple problem, and addressed very professionally and expeditiously. My first time at the service center having just moved to the area experience was excellent. More
Quick service - good communication - specific info - professional and courteous / the car wash was not the best though professional and courteous / the car wash was not the best though More