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1,227 Reviews of Lexus Of Sarasota - Service Center
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May 13, 2023
I don’t know who Lisa is? Car a dealer were great- including Devin - my salesman. Car a dealer were great- including Devin - my salesman. More
by LHSERVS
Verified CustomerEmployees Worked With
May 13, 2023
The sales and service are always great. I will continue to buy my cars from Lexus Sarasota. I will continue to buy my cars from Lexus Sarasota. More
by BMCPASHOP
Employees Worked With
May 13, 2023
I have liked this dealership in the past. On Thursday I had a maintenance appointment scheduled for 11:40. It ends up I did not need an oil change so it ended up to be just got tire rotation On Thursday I had a maintenance appointment scheduled for 11:40. It ends up I did not need an oil change so it ended up to be just got tire rotation and car wash. I received a video of possibly needed an alignment. I waited for 30 minutes before going to my advisor, He said, “.Oh yea I was just coming to see you.” By this time it was past 1:30. I consented to the alignment. At 3:30 I asked again about my car. The advisor said he would check on it. A few minutes later he brought the car around. I suspect it had been sitting some where waiting to be brought to front, FOUR HOURS to rotate the tires and an alignment is excessive!!! I do have the maintenance agreement so I need to bring it back here if I want free service. They really need to do better with customer service. I am very disappointed! More
by BROWNAM123
Employees Worked With
May 12, 2023
Service advisor was great. 4 hrs was too long for what I had done. New cushions on outside furniture! Servicing too many ppl at once. Very chaotic. 4 hrs was too long for what I had done. New cushions on outside furniture! Servicing too many ppl at once. Very chaotic. More
by SANDY37
Employees Worked With
Tim Eldridge
May 12, 2023
After spending 2 1/2 hours for service, my battery died three days later. I was told it was fine so that cost me another hour and a half to get a new battery. three days later. I was told it was fine so that cost me another hour and a half to get a new battery. More
by RONPEARLMAN
Employees Worked With
Joey
May 12, 2023
Lisa Rubendoust is the best! Great communication. She listens and is extremely knowledgeable about the product Great communication. She listens and is extremely knowledgeable about the product More
by ALPCHIROPRACTIC
Employees Worked With
Other Employees :
Tim Eldridge, Debbie Millis
May 12, 2023
Roberto was amazing! He saw to it that everything I asked for was completed to my satisfaction. He was very professional, friendly, and knowledgeable. He made this serv He saw to it that everything I asked for was completed to my satisfaction. He was very professional, friendly, and knowledgeable. He made this service visit very enjoyable. More
by JANICEOZ65
Employees Worked With
Roberto
