Lexus Of Sarasota - Service Center

I love how easy it is to get in, have work done in a timely manner and without suggesting thousands of dollars worth of things you don’t need. timely manner and without suggesting thousands of dollars worth of things you don’t need. More

From the time that I called Lisa to set up the appointment to bring my car in till we got finished she was excellent! She was caring, courteous, and kind. She explain to me I might have to keep th appointment to bring my car in till we got finished she was excellent! She was caring, courteous, and kind. She explain to me I might have to keep the car the loaner car for a couple three days while they do all the work and wait on the parts to come in I said you do what you Gotta do just take care of my car. She was a great worker More

Service department confused our account with someone else. Tried to charge a 15 year customer $250 for a service on a vehicle with 12,000 miles. Turned down my request for my type of loaner car. else. Tried to charge a 15 year customer $250 for a service on a vehicle with 12,000 miles. Turned down my request for my type of loaner car. More

Our experience with this dealership has been mostly positive. They occasionally promise more than they deliver but are a solid dealership We would recommend them. positive. They occasionally promise more than they deliver but are a solid dealership We would recommend them. More

The dealership was everything we’ve come to expect from Lexus. The staff was courteous, professional and concerned with my complete satisfaction. Lexus. The staff was courteous, professional and concerned with my complete satisfaction. More

The service dept is very professional. They are friendly and knowledgeable. My time was important to my service manager. My only thing I question is the lack of refreshments. A machine se They are friendly and knowledgeable. My time was important to my service manager. My only thing I question is the lack of refreshments. A machine selling over priced food is not friendly customer service. A tray of cookies is also pretty poor. The coffee and soda were nice. Covid is pretty much over so it’s time the refreshments can go back to pre-covid variety. More