1,227 Reviews of Lexus Of Sarasota - Service Center
Since I have worked with Dee Logan I have been nothing but totally satisfied. Ms Logan is very professional and helpful in all respects. She goes out of her way to see that you are satisfied. Because o but totally satisfied. Ms Logan is very professional and helpful in all respects. She goes out of her way to see that you are satisfied. Because of Ms Logan's care and help with all aspects of service I can only recomend Wilde to all. She is a true asset to the Wilde organization and will keep me coming back. Captain Robert E. Dell More
Dee Logan is the best sevice advisor I have ever had thoughout my years of car ownership. She has provided the best service bar none to any I have ever had in the past. She is a fantastic assest to the thoughout my years of car ownership. She has provided the best service bar none to any I have ever had in the past. She is a fantastic assest to the this dealer in representing what is to be expected from a Lexus ownership. This alone has convinced me that my next car purchase will be from Wilde Lexus of Sarasota. Keep up the great work! Dennis Fioramonti More
I have purchased four cars from Lexus in the past 7 years. I have had the same service rep from day one and can't imagine a more professional and knowlegable person than DEBIE MILLIS. She always makes years. I have had the same service rep from day one and can't imagine a more professional and knowlegable person than DEBIE MILLIS. She always makes me feel as if I am the president of Toyota! Her smile and friendliness makes me feel as if I am truly their only customer. If Debbie dose not have the answer she immediately finds out from her support staff. There is no request that I can think of in the past 7 years that Debbie has been unable to meet. She is truly a credit to Lexus of Sarasota! More
We were on vacation and heading back to KY when our RX300 broke down. We were able to limp to Wilde on a Saturday morning. The engine was blown but Dee and Travis took excellent care of us with a loaner veh broke down. We were able to limp to Wilde on a Saturday morning. The engine was blown but Dee and Travis took excellent care of us with a loaner vehicle while they figured out the problems. we would have been taken advantage of in this situation by most any other dealer...but Dee and Travis were excellent in communications and explaining what had occurred to our vehicle. They showed us the defective parts and kept us in the loop throughout the process. The biggest item learned from this is that Wilde Lexus has INTEGRITY! What a pleasant surprise in this day and age. Dee and Travis should be commended by the Management for the way they handle these situations...they were extremely empathetic and actually cared about our situation and in helping us through it. we felt cared for. How many times would you ever expect to hear that describing a Service experience ...especially one where they didn't know us from beans! This dealer seems to have the customer service end of auto dealership nailed down. Keep up the great work Dee and Travis and thank you for being there when we needed the support! Greg Kite More
We were exceptionally pleased with this previously owned Lexus: price, condition and the warranty plan. Charles was more than helpful in showing us our options and helping us find the vehicle and price we Lexus: price, condition and the warranty plan. Charles was more than helpful in showing us our options and helping us find the vehicle and price we wanted. Subsequent service visits have made us feel like royalty. A definite prospect for our next vehicle purchase. More
Wilde Lexus of Sarasota lives up to the Wilde name. And if you are a long time Sarasota resident, you know that the Wilde name means excellent customer service and a store that's family owned. The employ if you are a long time Sarasota resident, you know that the Wilde name means excellent customer service and a store that's family owned. The employees at the store seem like they care about me, I'm not just an anominous customer, they treat me like a human being. Consider me a fan. More
I brought my car in for service.The ease from making my appointment to when the car was done couldn't have been any easier. Thank to all of you at Wilde Lexus P.S. my wife said this is the best car that appointment to when the car was done couldn't have been any easier. Thank to all of you at Wilde Lexus P.S. my wife said this is the best car that she has and the dealership is very accomadating. More