Lexus Of Sarasota - Service Center

Dee Logan is by far the best representative ,in a string of very good representatives,we have ever worked with at Lexus. She is simply wonderful...Lee Solomon of very good representatives,we have ever worked with at Lexus. She is simply wonderful...Lee Solomon More

Dee is very pleasant to deal with and very efficient and obliging I feel very confident leaving my car knowing she will take care of being thorough in what i expect She is a true gem to work with Scott Bo obliging I feel very confident leaving my car knowing she will take care of being thorough in what i expect She is a true gem to work with Scott Bowman More

I brought my car in on Friday for an oil leak problem.Debbie Millis called and told me there were two other issues with the car. I don't believe that I gave permission to do any other services th problem.Debbie Millis called and told me there were two other issues with the car. I don't believe that I gave permission to do any other services than what I intended to have repaired. I appreciate having a loaner car,as the repair was not finished in one day. When I went to pay the cashier I was suprised that my bill was appprox.3x what I expected. I understand that the other issues needed repair but I would have probably waited. Debbie Millis must have seen my concern of having a larger bill than expected and offered me a tank of gas. I like the customer service given and Debbie Millis is an excellant employee. I am just concerned for myself and other customers who may have a similar experience. I am able to pay the bill,but what if I was not able? I believe that before the verbal approval is given by the service writer that maybe to repeat what is being done and the estimated entire bill should be agreed on. I maybe would have taken the water pump issue and timing belt replacement to my own mechanic at my convience. I believe that Wile Lexus is a good dealership but I wish my experience could have been Great in all aspects. Thank You for asking my opinon. Happy New Year! Sandy Erickson More

Wilde Lexus and Dee Logan have gone beyond our expectations to satisfy us with a repair to our RX330 (2006). Our problem( noise) was worked on extensively and seemingly repaired. When it was evide expectations to satisfy us with a repair to our RX330 (2006). Our problem( noise) was worked on extensively and seemingly repaired. When it was evident that it was still there, they repaired it again. This time with success. We were supplied with a loaner each time so our lives and schedules were not affected. We were treated extremely fair and with respect. Dee has won our hearts with her customer relations skills. Having been business owners ourselves, we would love to have had someone like her in our business. What an asset to Wilde! Thank you Dee and the hard working mechanics. Thank you Wilde Lexus for a job for a job well done! More

i bought my 209 lexus brand new from wilde and always had it seviced from day one i would not think of going any where else the people are the best from the parts department to the service department when yo it seviced from day one i would not think of going any where else the people are the best from the parts department to the service department when you go for just anything like polish or advice they are on it in a flash my service manager charles is very informative in all areas of the car i just love going there even if its just for a car wash i live round trip from my house 50miles and would not think of going any where else i have a lot of trust in all there service from the phone call to make a appointment to al the personal that greet me and make me feel like a king joe zampino More

We had a concern about peeling paint on the front grill. Jason not only checked into the concern, he was able to have the grill replaced at no cost to us. We barely mentioned our concern and Jason took ove Jason not only checked into the concern, he was able to have the grill replaced at no cost to us. We barely mentioned our concern and Jason took over and proceeded to act on our behalf. We would highly recommend Wilde Lexus of Sarasota to anyone interested in a Lexus or who needs Lexus service and, in addition, we'd highly recommend Jason as a Service Advisor. More

What can we say!!! Dee is a special person. She is tops in her job and makes you feel special everytime you see her. Always smiling and ready to listen and help. Sharon & Gary Jackson in her job and makes you feel special everytime you see her. Always smiling and ready to listen and help. Sharon & Gary Jackson More

Dee Logan is the best.I am always greeted like a long lost friend. Dee is effienct and is always looking out for my best interest. She takes the time to work out our problems in a logical manner. The st lost friend. Dee is effienct and is always looking out for my best interest. She takes the time to work out our problems in a logical manner. The staff is so cheerful and respectful toward everyone. A mundane trip to the mechanic turns out to be a wonderful experience.Thank you Lexus. Sincerely, Lil More

We had barely started a road trip to Pennsylvania from Ft Myers, FL, when we realized we had a flat tire. Since we were on a very busy highway we managed to get off somewhere in the Sarasota area, but didn't Myers, FL, when we realized we had a flat tire. Since we were on a very busy highway we managed to get off somewhere in the Sarasota area, but didn't know where we were. Lexus Enform contacted roadside assistance from Wilde Lexus - they were prompt in contacting us, in coming out to put on the spare tire, and in guiding us back to the dealership so we could have a new tire installed. We were welcomed into the dealership (along with our dog, Riley) and waited for the repair to be completed in air-conditioned comfort (even had dog treats for the dog!). What could have been a very trying event was very tolerable and our trip to PA was delayed only briefly. We are grateful for the excellent service and the kindness shown to us and Riley! More

Great service experience today - quickly in and out for my oil change while relaxing at Lexus lounge, complimentary car wash and strong coffee made my early day easy. Scott Taylor is a wonderful parts m my oil change while relaxing at Lexus lounge, complimentary car wash and strong coffee made my early day easy. Scott Taylor is a wonderful parts manager - got me the right price on the hard to find parts given the long Labor day weekend this is excellent customer care. Thanks, More