Lexus Of Sarasota - Service Center

Dee Logan is a very good service representative for Wilde Lexus. Deep keeps you informed of all the service work being done on your car.. Let's you know step by step and the cost factor involved in the repa Lexus. Deep keeps you informed of all the service work being done on your car.. Let's you know step by step and the cost factor involved in the repair of your car before service is being done.]Deed is a great asset to your service department. She always manages to have a loan car for me which is critical for my business. ...Thank you Gustave Alfieri JHS Capital Advisors More

Charles is always friendly and helpful. I live out of town and usually call last min to get in for service and he ALWAYS returns the call promptly and schedules me in ASAP. Its the best service experi town and usually call last min to get in for service and he ALWAYS returns the call promptly and schedules me in ASAP. Its the best service experience Ive had and have owned Lexus cars for 20 years! I will get another car in about 4-6 months and will be happy to purchase it at this dealership. More

The dealership takes very good care of existing customers. My service advisor is friendly, courteous, timely, and responsive. He goes above and beyond to make sure all my requests are met, even tho customers. My service advisor is friendly, courteous, timely, and responsive. He goes above and beyond to make sure all my requests are met, even though some are just favors. He even gave me a price match on new tires - how fantastic is that! And the free car washes and loaner cars are just a few of the perks. The way I am treated keeps me a loyal customer. More

Jason is always prompt and helpful when I bring my car to be serviced. He assures me that he will call if anything unusual needs repair other than my routine service work. If there is a delay in the time i be serviced. He assures me that he will call if anything unusual needs repair other than my routine service work. If there is a delay in the time it is ready he calls me. He is always courteous and friendly and helps me in picking it up when it is ready. I feel confident that my car will be taken care of properly when he is my manager at Lexus. More

Dee is always on top of what needs to be done. She knows her business and works to find the best solution for any problem. Herr people skills are excellent and she is a good advocate for her customers. her business and works to find the best solution for any problem. Herr people skills are excellent and she is a good advocate for her customers. More

RATINGS SHOULD INCLUDE A 6 NEVER HAD A PROBLEM WITH SCHEDULING,INFORMATION PROVIDED AND DELIVERED.HAVE HAD FOUR MERCEDES, TWO AUDIS, TWO PORSCHES. ALL SECOND BEST. DEE LOGAN THE BEST. SCHEDULING,INFORMATION PROVIDED AND DELIVERED.HAVE HAD FOUR MERCEDES, TWO AUDIS, TWO PORSCHES. ALL SECOND BEST. DEE LOGAN THE BEST. More

Dee Logan is extremely knowledgeable and explained in detail why it was so important to to perform this service on my 400h hybrid vehicle. This is my second Lexus, and they just somehow continue to im detail why it was so important to to perform this service on my 400h hybrid vehicle. This is my second Lexus, and they just somehow continue to improve perfection. More

This a great dealership in every respect. One of the important reasons is the existance of a terrific customer service representative. Her name is Dee Logan and she is one of the best in the business. E important reasons is the existance of a terrific customer service representative. Her name is Dee Logan and she is one of the best in the business. Eager to please and efficient in every respect she is at the top of her game. She makes a great difference and is very valuable to the company. More

We responded to internet solicitation for service and was assigned a time and a service advisor (Lisa). Upon arrival advisor was not ready and were seen by Liz. She took the order and we waited over an hour assigned a time and a service advisor (Lisa). Upon arrival advisor was not ready and were seen by Liz. She took the order and we waited over an hour or two until Charlie de Martini, our usual advisor came to see us and went over our order and what the car needed. We obliged, and the car was ready in less than hour. De Martini was very helpful and knowledgeable, giving us good advise concerning the service of the car. Lisa was a disappointment. More

Debbie, as always, was great. This is my thrid new Lexus from Wilde so I've had the opportunity to work with Debbie for several years. She is always upbeat, cheerful, an excellent communicator, and aware o from Wilde so I've had the opportunity to work with Debbie for several years. She is always upbeat, cheerful, an excellent communicator, and aware of my needs (to get in and out as quickly as possible). She does a great job. More