Lexus Of Sarasota - Service Center

Stephanie and I want to thank you for the great service and the exceptional work you did on our car. Your staff was very responsive and answered all our questions in a straightforward and friendly manner and the exceptional work you did on our car. Your staff was very responsive and answered all our questions in a straightforward and friendly manner. Curt did an amazing job and kept us informed throughout the process. I would recommend you to anyone who owns a Lexus or other vehicle that they love. You guys are awesome and we appreciate the level of service you delivered. Thanks Curt! Pat and Stephanie O'Fallon Sarasota, Fl. More

This is the second time I have brought my car for service. The process was flawless along with the work performed. This time it was the window tinting. The loaner vehicle was no issue and I appreciat service. The process was flawless along with the work performed. This time it was the window tinting. The loaner vehicle was no issue and I appreciate the service excellence of every employee. More

I had my RX 350 in for a recall and for its 75,000 mile service. Dee met me cheerfully, thoroughly reviewed the reason for my visit, arranged for a loaner and had me on my way in the shortest time ever. service. Dee met me cheerfully, thoroughly reviewed the reason for my visit, arranged for a loaner and had me on my way in the shortest time ever. Later in the day she called to let me know that the recall fix and service had been completed, the car washed, and was ready for pick-up at the approximate time she had estimated and at slightly less than the cost she had forecasted. When I returned to Wilde to pick it up Dee greeted me again, thanked me sincerely for my business, asked if I had any questions and sent me on my way. It easily was one of the best service experiences I've had in 40 years of car ownership and speaks volumes about the professionalism I've come to expect and appreciate at Wilde Lexus. More

Dee is informative Knowlegable and compaionate. The cost of dervice is high but the quality seems to be consistent. This is the second Lexus we have owned and we feel it is a fine autombile. of dervice is high but the quality seems to be consistent. This is the second Lexus we have owned and we feel it is a fine autombile. More

several issues w/ new car. couldn't get salesperson, so dee was available and took care of everything immediately along with Jay.excellent service, and all resolved in less than 30 min. much appreciated dee was available and took care of everything immediately along with Jay.excellent service, and all resolved in less than 30 min. much appreciated thank you! More

I really appreciate the wonderful customer service at this dealership. They make sure all my concerns are dealt with. If I cant wait for my car they always provide me with a loaner. If I am waiting th this dealership. They make sure all my concerns are dealt with. If I cant wait for my car they always provide me with a loaner. If I am waiting they make sure I am very comfortable!! I Love my service rep Charles, but he was out and Jason jumped right in during my last visit. He made sure all my concerns were dealt with. I was also impressed when a member of the sales team Harry spent a very long time answering questions on my GPS. He didn't pass me off by saying come back and take the class, instead he sat with me in my car and answered my questions and gave me a number of cues on how to better use my GPS. I didn't buy my current Lexus at the dealership because I moved from another state. I do know I would return to this dealership to buy when I am ready. I would highly recommend this dealership for service and sales!! More

I bring my 2004 Lexus with 155,000 to Debbie Millis at Wilde Lexus for service. I could go anywhere to have my oil changed and tire rotation but I chose to go to Wilde Lexus and Debbie Millis. Why do I go Wilde Lexus for service. I could go anywhere to have my oil changed and tire rotation but I chose to go to Wilde Lexus and Debbie Millis. Why do I go... The service and excellent treatment by the staff, from the greeter to cashier. The waiting areas are comfortable and welcoming. Everyone is so nice. Debbie is especially professional, knowledgeable about the product and very honest. I'm looking forward to my next visit to Wilde Lexus. More

Service on 04-26-2012 // We had Electrical Problems with our 2010 RX350, needing to be jump started // Dee Logan our Svc Mgr & Tech Allan, handled our issue with "First Class Service", AS ALWAYS !!! with our 2010 RX350, needing to be jump started // Dee Logan our Svc Mgr & Tech Allan, handled our issue with "First Class Service", AS ALWAYS !!! More

Dee Logan is an excellent service rep! Pleasant, knowledgeable and helpful. Excellent to work with and a pleasure to visit Lexus Wilde and work with Dee. knowledgeable and helpful. Excellent to work with and a pleasure to visit Lexus Wilde and work with Dee. More

I own two Lexus cars. One is a 1998 SC400 and the second is a 2009 GS450H. Every time I bring in my cars for service, Charles takes care of me. He keeps me informed at every step in the process and delive is a 2009 GS450H. Every time I bring in my cars for service, Charles takes care of me. He keeps me informed at every step in the process and delivers everything he promises. Several times he has gone out of his way to make sure that everything is working as designed. Today, I picked up my GS that had a problem with the wheels and a difficult noise to detect. Jay spend many hours and took a personal interest in making sure the repair was done correctly. It was certainly a challange and was not a "run of the mill" repair. Once again, I am thrilled with your service team. In fact, one of the factors influencing my decision to purchase my second Lexus was due to Charles and my confidence in him and the Lexus product. I assure you that my next car will be another Lexus. My biggest decision will be what model I will purchase. Many thanks to your team. Regards, George Choulas More